Stetson Melius
Minneapolis
Summary
Dynamic Store Manager with 10 years of retail experience, excelling in team leadership and training. Known for implementing effective merchandising strategies and enhancing customer satisfaction through strong interpersonal skills and efficient problem-solving.
Overview
15
15
years of professional experience
Work History
Store Manager
Fossil Store
2016.01 - Current
- Led daily operations, ensuring optimal customer service and store presentation.
- Developed team training programs to enhance product knowledge and sales techniques.
- Analyzed sales data to identify trends and adjust merchandising strategies effectively.
- Managed staffing schedules to align with peak sales periods and operational needs.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Third Key Manager
Watch Station International Outlet
2014.08 - 2016.01
- Counted registers and cleaned and secured shop at end of shift.
Stockroom Manager
Abercrombie & Fitch Kids
2011.07 - 2014.08
- Managed stockroom operations, ensuring efficient inventory management and organization.
- Streamlined receiving processes, improving accuracy in product handling and storage.
Education
High School Diploma -
Tea Area High School
Tea, SDSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership and coaching
Languages
Spanish
Limited Working
Timeline
Store Manager
Fossil Store
2016.01 - Current
Third Key Manager
Watch Station International Outlet
2014.08 - 2016.01
Stockroom Manager
Abercrombie & Fitch Kids
2011.07 - 2014.08
High School Diploma -
Tea Area High School