Steve Harvey
Champlin
Summary
Experienced sales professional skilled in managing accounts and fostering customer relationships to drive sales and enhance brand recognition. Adept at cultivating long-term connections and ensuring customer satisfaction. Recognized as a motivational leader and effective problem solver with a strong ability to build cohesive teams and achieve customer success. Demonstrated track record of seamlessly transitioning into new roles and consistently delivering tangible outcomes.
Overview
10
10
years of professional experience
Work History
Sales Account Manager
Tooletries
06.2024 - Current
- Consistently exceeded sales targets, driving business growth within assigned accounts
- Built and maintained strong client relationships to foster loyalty and long-term partnerships
- Identified new wholesale opportunities and developed strategies for expansion
- Planned and executed promotional programs with retailers to enhance brand visibility
- Delivered actionable insights to develop impactful sales materials in collaboration with creative teams
- Monitored and reported sales performance, forecasts, and promotional outcomes to the Sales Director
- Processed purchase orders and managed vendor setups efficiently
Customer Success Manager
RAVE Sports
04.2021 - 06.2024
- Developed and executed strategies to improve customer satisfaction and retention
- Analyzed customer feedback to provide actionable insights for product development
- Collaborated with marketing teams to design targeted campaigns, driving sales revenue growth
Customer Service/Account Manager
Decks Direct
04.2019 - 03.2021
- Implemented strategies to expand the customer base and boost sales revenue
- Maintained strong relationships with key accounts to enhance client satisfaction
- Leveraged customer data to identify trends and develop actionable insights
Account Manager
Coldwell Banker
10.2016 - 04.2019
- Designed and executed strategies to improve lead generation and conversion rates
- Fostered relationships with key accounts, enhancing business opportunities
- Identified inefficiencies in processes and proposed solutions to optimize operations
Account Manager
Life Time
11.2014 - 08.2016
- Consistently achieved monthly sales quotas, averaging 30 new memberships
- Recruited new members through proactive outreach, including 350+ weekly calls
- Analyzed market trends to identify growth opportunities and drive business development
Education
Associate's Degree - Business Management
North Hennepin Community College
Minneapolis, MN12.2015
Skills
- Leadership & Team Building
- Customer Relationship Management
- Decision Making & Problem Solving
- Time Management & Communication
- Business Development & Account Management
- Analytical Thinking & Market Trends Analysis
- Sales Strategy Development
- Proficiency with EDI Systems (SPS Commerce, Opentext)
- Territory Management
- Business Growth and Retention
Timeline
Sales Account Manager
Tooletries
06.2024 - Current
Customer Success Manager
RAVE Sports
04.2021 - 06.2024
Customer Service/Account Manager
Decks Direct
04.2019 - 03.2021
Account Manager
Coldwell Banker
10.2016 - 04.2019
Account Manager
Life Time
11.2014 - 08.2016
Associate's Degree - Business Management
North Hennepin Community College
Similar Profiles
Christian John CumadChristian John Cumad
Warehouse Assistant at TooletriesWarehouse Assistant at Tooletries
Orlando -E BenavidesOrlando -E Benavides
Fleet Service Advisor Lead Service Advisor at New Brighton FordFleet Service Advisor Lead Service Advisor at New Brighton Ford
Nick BellosNick Bellos
Deputy Sheriff at Hennepin County Sheriff’s OfficeDeputy Sheriff at Hennepin County Sheriff’s Office