Steve Peterson
Hartland
Summary
Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
41
41
years of professional experience
Work History
Sr. Project Manager
Old Republic Title
2008.03 - 2024.02
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Project Manager
Cross Telecom
2006.02 - 2007.11
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Achieved project deadlines by coordinating with contractors to manage performance.
Account Manager
United Healthcare
1997.03 - 2006.08
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Project Management Coordinator
Delta Air Lines
1984.07 - 1996.09
- Coordinated cross-functional teams to ensure smooth execution of complex projects from inception to completion.
- Facilitated meetings between team members and stakeholders to establish clear expectations and maintain alignment throughout the duration of the project.
- Developed detailed project plans to outline scope, goals, deliverables, and timelines, ensuring successful outcomes.
- Exceeded client expectations by delivering high-quality results ahead of schedule through diligent planning and execution efforts.
- Resolved any issues or conflicts that arose during projects promptly, minimizing delays or disruptions in work processes.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
Systems Engineer
Rockwell International
1983.03 - 1984.07
- Implemented IT infrastructure upgrades, ensuring minimal downtime during the transition process.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Delivered helpdesk service and support to customers.
- Completed software updates and assessed security patches for optimized computer use.
- Managed multiple vendor relationships, negotiating contracts to secure cost-effective hardware and software solutions.
Education
Associate of Arts - Electronics Technology
Mankato Technical Institute
Mankato, MN03.1982
Skills
- Project Planning
- Scope Management
- Client Relationship Management
- Project plan development
Timeline
Sr. Project Manager
Old Republic Title
2008.03 - 2024.02
Project Manager
Cross Telecom
2006.02 - 2007.11
Account Manager
United Healthcare
1997.03 - 2006.08
Project Management Coordinator
Delta Air Lines
1984.07 - 1996.09
Systems Engineer
Rockwell International
1983.03 - 1984.07
Associate of Arts - Electronics Technology
Mankato Technical Institute
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