STEVEN HOLBROOK
Minneapolis
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Wahlburger's Lead/Manager
Hy-Vee
Savage
09.2022 - 02.2023
- Evaluated individual and team business performance and identified opportunities for improvement.
- Developed and implemented policies, procedures and objectives to ensure customer satisfaction.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided guidance and support for team members in order to enhance their work performance and development.
Regional Truck Driver
Q-Carriers
Shakopee
09.2015 - 10.2021
- Checked load security prior to departure and during stops along the way.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Completed required paperwork accurately and submitted it within given deadlines.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Performed pre-trip inspections of trucks to ensure safe operation and compliance with federal regulations.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Driver Trainer/Supervisor
Salvation Army Adult Rehabilitation Center
Minneapolis
08.2012 - 09.2015
- Instructed new drivers on the proper use of motor vehicles, including driving laws and regulations.
- Scheduled regular meetings with department heads to discuss any changes in policy or procedure related to driver training.
- Organized learning activities that promoted safe driving habits among trainees.
- Organized and submitted company forms and regulatory documents.
- Developed and implemented driver training programs to meet company standards.
- Inspected vehicles prior to use during training sessions for any potential issues that could affect safety.
Education
Associate of Arts - Biblical Studies
Emmaus Bible College
Dubuque, IA05-2005
GED -
St. Paul TVI
Saint Paul, MN05-1982
Skills
- Performance evaluation
- Employee development
Certification
- ServSafe Certification
- Small Business Mangement
Timeline
Wahlburger's Lead/Manager
Hy-Vee
09.2022 - 02.2023
Regional Truck Driver
Q-Carriers
09.2015 - 10.2021
Driver Trainer/Supervisor
Salvation Army Adult Rehabilitation Center
08.2012 - 09.2015
Associate of Arts - Biblical Studies
Emmaus Bible College
GED -
St. Paul TVI
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