Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Mai

Saint Cloud

Summary

Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Aldi
Sartell
05.2024 - Current
  • Assisted in managing daily store operations and team activities.
  • Ensured compliance with safety protocols and company policies.
  • Handled customer inquiries and resolved issues effectively and promptly.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Lead Store Associate

Aldi
Waite Park
09.2023 - 05.2024
  • Maintained cleanliness and safety standards throughout the store environment.
  • Ensured compliance with all applicable laws and regulations.
  • Analyzed customer feedback to improve customer service standards.

associate

Aldi
Waite Park
06.2022 - 09.2023
  • Built relationships with customers by providing friendly customer service.

Cook Shift Leader

Leeann Chin
Saint Cloud
02.2018 - 07.2023
  • Trained new cooks on food safety and cooking techniques.
  • Coordinated workflow to optimize kitchen efficiency during peak hours.
  • Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.

Education

Associate of Arts - Computer Science

Saint Cloud State University
Saint Cloud, MN
03-2023

Skills

  • Inventory management
  • Staff scheduling
  • Customer service
  • Safety compliance
  • Budget management
  • Sales forecasting
  • Team leadership
  • Critical thinking
  • Time management
  • Problem solving

Timeline

Assistant Store Manager

Aldi
05.2024 - Current

Lead Store Associate

Aldi
09.2023 - 05.2024

associate

Aldi
06.2022 - 09.2023

Cook Shift Leader

Leeann Chin
02.2018 - 07.2023

Associate of Arts - Computer Science

Saint Cloud State University
Steven Mai