Stevie Shrider

Teach data analytics and technology skills—including Microsoft Office, coding languages, and data visualization tools—to underrepresented communities, empowering individuals to secure salaried positions and achieve financial stability.

• Tutor 30 students with limited English proficiency individually and in small groups to reinforce learning concepts.
• Manage classroom technology, enabling seamless integration of digital resources into teaching for 3 courses.
• Evaluate the performance of 90 students through regular assessments, tracking progress and adjusting instructional strategies as needed.
• Serve as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.

Led by example to foster a customer-centric culture, delivering exceptional service to a diverse customer base while managing deliveries, inventory, and loyalty accounts.

• Spearheaded an initiative to ensure all areas of the store were wheelchair accessible.
• Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
• Analyzed sales trends to identify opportunities for up-selling or cross-selling products, increasing revenue without sacrificing customer satisfaction resulting in a 20% increase in sales.