Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suganya Palanisamy

Rosemount,MN

Summary

Dynamic Project Manager with a proven track record at Cognizant Technologies, excelling in project planning and scope management. Spearheaded Agile transformations, achieving a 30% reduction in delivery time. Adept at stakeholder engagement and risk mitigation, leveraging strong communication skills to drive project success and enhance team collaboration.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Manager, PMO

Cognizant Technologies
10.2024 - Current
  • Led a portfolio of over $20M in projects, including software development, infrastructure upgrades, and cloud migration, delivering all projects on time and within budget. Achieved a 15% reduction in operational costs and improved system uptime by 25% across all initiatives.
  • Maintained comprehensive project documentation, including budgeting, forecasting, business flows, and lessons learned, which improved project tracking and decision-making.
  • Effectively communicated project details and progress to both business and technical teams, ensuring alignment throughout the project lifecycle.
  • Proficient in project planning techniques and tools, including [Tool Name], with expertise in automating project workflows for increased efficiency.
  • Improved stakeholder engagement by 40% through regular status updates and transparent communication, ensuring alignment and reducing escalation points by 20%.
  • Spearheaded Agile transformation, transitioning the company’s project management processes from Waterfall to Agile, resulting in a 30% reduction in delivery time for key initiatives.
  • Consistently managed project timelines, budgets, and resources, achieving a 95% on-time delivery rate while exceeding client expectations.
  • Led cross-functional teams of 20+ individuals, including developers, designers, and external vendors, fostering seamless collaboration and ensuring on-time delivery of complex projects.
  • Conducted weekly risk assessments, identifying and mitigating potential delays early, reducing project risks by 40% and preventing budget overruns on 3 high-priority initiatives.
  • Directed the entire project lifecycle, from initiation to closure, delivering high-quality results and ensuring stakeholder satisfaction.
  • Accurately estimated resource requirements and team participation for projects, adjusting plans as necessary to meet evolving needs.
  • Managed and solidified project scope, schedules, and resource allocation in close collaboration with functional leaders, ensuring the successful execution of projects.
  • Communicated project plans, updates, and issues effectively to stakeholders, ensuring alignment and facilitating timely decision-making.
  • Provided servant leadership as a Scrum Master, facilitating technical design reviews and challenging teams to innovate, resulting in a 25% improvement in team efficiency.
  • Managed a portfolio of 3 key projects on Jira, consistently achieving a 93% stakeholder satisfaction rate for transparency and progress tracking.
  • Implemented Miro for backlog grooming, prioritizing tasks and improving focus, which resulted in a 16% reduction in project lead times and faster delivery.

Project Manager

NBC Universal Studios
02.2022 - 09.2024
  • Led Scrum teams to transform business processes in a large-scale integration project, achieving a 20% decrease in system errors and process inefficiencies.
  • Coordinated and facilitated daily Scrum ceremonies, sprint planning, and retrospectives for 4+ teams.
  • Guided teams through agile transformations, improving productivity by 25% while maintaining high-quality deliverables.
  • Worked with product owners to manage the product backlog and ensure clear communication of project goals to team members.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Led a development team to improve customer-facing products, achieving a 30% increase in user engagement.
  • Oversaw the technical roadmap for multiple projects, ensuring all teams adhered to development best practices.
  • Collaborated with business stakeholders to define project scope and deliverables.

Senior Network Engineer

Community Loans of America
09.2020 - 01.2022
  • Configured Cisco Catalyst switches for 802.1X support, ensuring IOS compatibility with Cisco Identity Services Engine (ISE).
  • Implemented various wireless authentication methods, including PEAP, EAP-FAST, and EAP-TLS. Worked on ISE 802.1X, ISE wired/wireless guest, and ISE TrustSec implementations, ensuring secure access control.
  • Configured Aruba controllers, integrating with Cisco Access Control Server (ACS) and RADIUS servers for 802.1X authentication.
  • Worked with Aruba wireless controllers (7000 and 7100 series), implementing various 802.11 standards and configuring authentication methods like WPA3 with GCMP or WPA2 with CCMP.
  • Demonstrated experience in installing, configuring, and troubleshooting Cisco security technologies, including ISE, IPS/SourceFire, ASA, CSM, VPN, ACS, FTD, ACI, TrustSec, StealthWatch, and Cisco Umbrella.
  • Mentored partner technical engineers on executing Voucher Guidelines for ISE TrustSec activation and ISE Wireless guest management activation. Implemented secure access solutions utilizing 802.1X and Cisco TrustSec technologies.
  • Demonstrated knowledge of identity and access control policy-related technologies, including AAA, 802.1X, TrustSec, posture, and profiler. Configured multiple contexts, active/active failover, and redundant interfaces on Cisco ASA firewalls.
  • Implemented IPsec Site-to-Site VPNs and SSL VPNs using Cisco ASA 5500 Series firewalls. Created ACL policies for Fortinet and Palo alto firewalls, incorporating access control, NAT, and object grouping functions.
  • Worked with F5 GTM, AFM, ASM, and other F5 components to protect against advanced DDoS attacks. Designed, built, and deployed F5 BIG-IP load balancers (8900s, VIPRIONs, Blades), leveraging F5 BIG-IP TCL, TMOS, LTM, and DNS services.
  • Configured Aruba access points, including 300 series, 310 series, and Wi-Fi 6 supported 500 and 510 series.
  • Implemented and troubleshot data center devices like Nexus 7000, 5000, and 2000 Series, including VDC and VRF configurations.
  • Possessed experience with data center technologies, including spine-leaf architecture, Cisco ACI, and Arista CloudVision, implementing VPC and VDC on Nexus switches.
  • Demonstrated experience with Viptela SD-WAN for remote site connectivity over MPLS networks, configuring routing and application policies. Migrated remote sites with ISR routers to SD-WAN and Elastic Network Connections through MPLS and Internet.

Network Engineer

Santander Bank Us
07.2019 - 08.2020
  • · Performed network engineering, design, planning (WAN & LAN) & implementation. Studied single point failures & designed WAN structure in such a way that there are no failures in network in case of any device or link failure.
  • · Configured and designed LAN networks with Access layer switches such as Cisco 4510, 4948, 4507 switches. Configured Cisco ASR routers such as ASR 1013, 1009-X, 1006, 1006-X, 1004, 1002-HX, 1002-X, 1001-X routers.
  • · Setting up VLANS and configuring ISL trunk on Fast-Ethernet channel between Switches.
  • · Implemented zone-based firewalling and security rules on the Palo Alto Firewall. Experience with convert Palo Alto VPN rules over from the Cisco ASA solution.
  • · Migration with both Palo Alto and Cisco ASA VPN experience. Network-wide implementation of F5 Traffic steering nodes with TCP acceleration.
  • · Worked with convert Checkpoint VPN rules and helped Migrate with both Checkpoint and Cisco ASA VPN experience.
  • · Cisco ASA/Checkpoint Firewall troubleshooting and policy change requests for new IP segments that either come online or that may have been altered during various planned network changes on the network.
  • · Worked with network services like DNS, DHCP, DDNS, IP4, IP6, IPsec, VPN, etc. Worked with the physical server migration to AWS data center.
  • · Involved in designing and implementation of AWS network and connectivity b/w physical and AWS DC.
  • · Designed and implemented security policies on Palo Alto PA-5280 and PA-7050 firewalls, ensuring robust defense against cyber threats while adhering to industry best practices.
  • · Demonstrated proficiency in networking protocols, including routing, switching, and application layer protocols, enabling reliable network communication.
  • Exhibited strong communication and documentation skills, facilitating effective collaboration and comprehensive documentation of network configurations and procedures
  • Troubleshot complex multi-vendor network service provider issues.

Network Engineer

CHI Health
05.2017 - 06.2019
  • · Configuring, Maintaining the Routers and Switches and Implementation of EIGRP, OSPF, BGP routing protocols and trouble shooting.
  • · Responsible for Design, integration, configuration, maintenance, performance monitoring and security of network infrastructure including Local Area Networks (LAN), Wide Area Networks (WAN), Firewalls, DHCP, and DNS.
  • · Configuration and installation of Cat 6500, Nexus 2k, Nexus 5k and Nexus 7k series switches.
  • · Experience on designing and troubleshooting of EIGRP, OSPF, RIP routing issues.
  • · Enabled STP, RPVST+, BPDU Guard, and Root Guard, disabling all unused ports and putting them in unused VLAN.
  • · Configured VPC, VDC, Ether channel and FEX on Nexus 5K, 7K and 2K devices, worked with F series and M series line cards.
  • · Involved in VPN (IPSEC and GRE) migrations and new designs for the clients.
  • · Designed and implemented security systems including various CISCO IOS ACLs, Context-Based Access Control.
  • · Worked on AAA Cisco Secure ACS (RADIUS/TACACS+) authentications.
  • · Configured ACLs, NAT and Object grouping for users inside the network, servers on ASA Firewalls 5520,5540
  • · Configured ASA firewall on Active/standby mode for High Availability, upgrading IOS images on ASA.
  • · Configured Site-to-Site VPN using IPSec and GRE, NAT/PAT policies between branch sites.
  • Coordinated installations and followed up with project managers and end used to ensure acceptable system/network performance once changes were completed.

Network Administrator

Samsonite
08.2015 - 04.2017
  • · Assisted the NETSUPP-TIE2 team and worked on the architecture and functioning of the Cisco 2600 series routers.
  • · Configured VLANS on different impetus switches performed investigating TCP/IP system issues, Administered Frame-Relay and systems.
  • · Worked on configuring and troubleshooting IPSEC Site to Site, DMVPN, and Remote VPN using different encryption methods.
  • · Configuring and troubleshooting QOS involving policing, shaping, shaping and queuing towards Core and towards CE and PE routers.
  • · Implemented firewall rules, policy changes, ACL, NAT and PAT, IPSec, VPNs routing changes on Fortinet Firewalls.
  • · Got familiarized and collaborated with dynamic call routing and its features, multi-provider environment, number portability and Internet routing evolution.
  • · Worked on Cabling in IDF/MDF and in Data centers with Copper and Fiber.
  • · Involved in customer escalations and troubleshooting issues related to connectivity, STP, VLAN, Trunking, VTP, Layer 2/3 switching, Ether channels, Inter-VLAN routing, log messages, high CPU utilization and parameters that can degrade performance of network.
  • · Familiarized with networking tools like CISCO IOS, Wireshark, Ping, Trace route, Speed Test.
  • · Experience in troubleshooting of Layer 2 features (VLAN, STP, RSTP, VRRP, and Ether Channel).
  • · Gained hands-on experience with VLSM, STP, VTP, and VLAN Trunking.
  • · Configuring STP for switching loop prevention and VLANs for data and voice along with configuring port security for users connecting to the switches.
  • · Configured VLANS on multiple catalyst switches performed troubleshooting on TCP/IP network problems, Administered Frame-Relay and networks.
  • · Performed IOS upgrades/Password recovery on 2900, 3500 series Cisco Catalyst switches and 1800, 2600, 3600 series Cisco routers using TFTP.
  • · Implementing and troubleshooting complex layer 2 technologies such as VLAN Trunks, VTP, and Ether channel, STP, RSTP and MST.
  • · Maintained redundancy on Cisco 2600, 2800 and 3600 routers with HSRP.
  • · Worked on installation, maintenance, and troubleshooting of LAN/WAN (ISDN, Frame relay, NAT, DHCP, TCP/IP).
  • · Managed system backup and restoration protocols.

Team Leader Manager

Cognizant Technologies Solutions
05.2010 - 02.2014
  • · Production support for all db2 related application on 24X7.
  • · Built, maintained, and executed 200 + production batch jobs using TWS Automation workload (batch scheduling software).
  • · Organized all jobs into easy to manage schedules.
  • · Performance tuned 100+ jobs for easy and smooth execution.
  • · Assisted dev team with batch framework debug/RCA analysis.
  • · Managed all user accounts and security settings.
  • · Hands on with System admin tasks such as shell scripting, debugging & process monitoring.
  • · Responsible for sending batch execution status reports to the client every morning & publish it to the project.
  • · Provided full range of production DB2 support for all mission critical database.
  • · Database performance monitoring, tuning and capacity planning.
  • · Backup planning and recovery.
  • · Running offline /online utilities for data maintenance.
  • · Planning for VSAM to DB2 conversion.
  • · Data modelling and implementation of database design.
  • · Resolving developer issues with accessing production data from non-mainframe sources.

Education

Bachelors of Engineering -

Anna University
Coimbatore
05.2008

Skills

SDLC Methodologies: Agile, Scrum, Waterfall, Hybrid

  • Project Management Tools: Jira, Confluence, MS Project, Trello
  • Team Leadership: Scrum Teams, Developers, QA, Stakeholders
  • Risk Management: Identification, Mitigation, Contingency Planning
  • Continuous Improvement: Process Optimization, Retrospectives
  • Business Analysis: Requirements Gathering, Product Backlog Management
  • Stakeholder Management: Communication, Expectation Setting, Delivery
  • Budgeting & Financial Management: Cost Estimation, Resource Allocation, Financial Reporting
  • Tools: Git, Jenkins, Jenkins, TestRail, Selenium, GitHub

Certification

CCNA,CCNP,ITIL,TWS,CSM,AZ-900

Timeline

Project Manager, PMO

Cognizant Technologies
10.2024 - Current

Project Manager

NBC Universal Studios
02.2022 - 09.2024

Senior Network Engineer

Community Loans of America
09.2020 - 01.2022

Network Engineer

Santander Bank Us
07.2019 - 08.2020

Network Engineer

CHI Health
05.2017 - 06.2019

Network Administrator

Samsonite
08.2015 - 04.2017

Team Leader Manager

Cognizant Technologies Solutions
05.2010 - 02.2014

Bachelors of Engineering -

Anna University

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Suganya Palanisamy