Summary
Overview
Work History
Education
Skills
Timeline
Generic
Surеn Nasanbat

Surеn Nasanbat

International Relations
Ulaanbaatar

Summary

Work Experience Summary:

I previously worked as a Reservation Assistant at Shangri-La Hotel, where I developed strong multitasking, problem-solving, and attention to detail skills. The role required managing a high volume of reservations through email, which involved entering guest information into four different systems. This taught me to pay close attention to small details and process information quickly and accurately. Additionally, I became comfortable working under pressure and managing a heavy workload efficiently.

At ITTLLDC, I enhanced my research and writing skills through various academic and policy-related assignments. Working alongside Korean and French colleagues helped me improve my cross-cultural communication and adaptability in a multicultural environment.

At Nepko Publishing, I completed a one-month internship where I translated several books, which significantly improved my English proficiency. I also worked on two editorial projects: one for my university’s 100th year anniversary book, and another for the 100th year anniversary publication of Gobi-Ugtaal Sum in Dundgovi Province. Though the formal internship ended, I continue to assist the team on an as-needed basis.

Overview

4
4
years of professional experience

Work History

Research Intern

The International Think Tank for LLDC
12.2024 - 01.2025
  • Completed research, compiled data, and assisted in timely reporting.
  • Attended meetings and presentations to learn project details.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.

Reservation Assistant

Shangri-La Hotel Ulaanbaatar
04.2021 - 01.2025
  • Provided exceptional customer service, addressing client concerns and resolving issues promptly.
  • Conducted regular training sessions for new hires on reservation procedures and system usage.
  • Contributed to team performance by effectively collaborating with colleagues on reservations tasks.
  • Leveraged strong communication skills when liaising between guests, hotel departments, and external vendors or partners regarding reservations matters.

Translator Intern

Nepko Publishing
11.2024 - 12.2024
  • Strengthened internal relationships within the company by assisting colleagues with their own language learning goals as needed.
  • Participated in ongoing professional development opportunities to stay current with best practices in the translation industry.
  • Expanded language proficiency repertoire by actively seeking out new learning resources and engaging in self-study outside of work hours.

Education

BBA - International Relations

University of Humanities
Ulaanbaatar, Mongolia
06-2025

High School Diploma -

Mongolian-German Joint School No. 38
Ulaanbaatar, Mongolia
06-2021

Skills

Teamwork and collaboration

Research paper writing

Problem-solving

Multitasking and organization

Time management

Report writing

Attention to detail

Timeline

Research Intern

The International Think Tank for LLDC
12.2024 - 01.2025

Translator Intern

Nepko Publishing
11.2024 - 12.2024

Reservation Assistant

Shangri-La Hotel Ulaanbaatar
04.2021 - 01.2025

BBA - International Relations

University of Humanities

High School Diploma -

Mongolian-German Joint School No. 38
Surеn NasanbatInternational Relations