Summary
Overview
Work History
Education
Skills
Timeline
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Susan McCarney

Eden Valley

Summary

Dynamic logistics professional with extensive experience at McLane Company, excelling in fleet management and route optimization. Proven track record in enhancing operational efficiency and reducing costs through strategic planning. Skilled in team leadership and effective communication, fostering a culture of accountability and continuous improvement. Committed to achieving organizational goals and maximizing performance.

Overview

12
12
years of professional experience

Work History

Assistant Transportation Manager

McLane Company
01.2022 - Current
  • Improved fleet maintenance scheduling by implementing a proactive tracking system, leading to increased vehicle longevity and decreased downtime.
  • Organized driver training programs to ensure compliance with industry regulations and maintain a skilled workforce.
  • Enhanced communication between drivers and dispatchers by implementing a centralized system for real-time updates, leading to improved route efficiency. Our SMS messaging has been a instrumental in driver/dispatch communication.
  • Oversaw and assisted with implementation of new routing software,(TMW and Tableau) enhancing operational efficiency.
  • Assisted in budget development for transportation department, achieving cost savings through strategic planning and resource allocation.
  • Optimized delivery routes, resulting in reduced fuel costs and improved timeliness.
  • Coordinated with warehouse staff for efficient loading and unloading, streamlining the overall transportation process.
  • Analyzed data on transportation operations to identify areas for improvement, implementing changes that led to increased efficiency and productivity.
  • Conducted regular performance evaluations of team members, providing constructive feedback and coaching for continuous improvement.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Developed strong relationships with our drivers by building trust and creating a solid culture of accountably and resilience.
  • Oversee the weekly transportation supervisor schedule and PTO requests, while ensuring the department is fully staffed and meeting weekly expecations.

Dispatcher

McLane Company
07.2017 - 01.2022
  • Managed high-stress situations calmly and effectively, ensuring timely assistance.
  • Communicated with drivers and personnel to coordinate timely delivery of orders.
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Scheduled and organized delivery routes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Enhanced team morale by fostering supportive and collaborative work environment.

Logistics Coordinator

Bayer Built Woodworks
05.2013 - 06.2017
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Reduced transportation costs by negotiating favorable contracts with carriers.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Oversaw maintenance and repair of logistics equipment, minimizing downtime and disruptions.
  • Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
  • Reduced delivery times to customers by optimizing route planning and scheduling.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Built and established relationships with staff and vendors.
  • Managed the safety standards for the shipping department.
  • Ensured all HOS compliance was met monthly.
  • Assisted in implementing the new camera system in the fleet.

Education

No Degree - Business Administration

Ridgewater College
Willmar, MN

High School Diploma -

Eden Valley Watkins
Eden Valley
05-1998

Skills

  • Driver coordination
  • Warehouse operations
  • Transportation planning
  • Load planning
  • Preventive maintenance expertise
  • Fleet management
  • Route optimization
  • Expense oversight
  • Delivery scheduling
  • Scheduling expertise
  • Knowledge of transportation regulations
  • Safety management
  • Continuous improvement
  • Budget control
  • Performance maximization
  • Teamwork
  • Time management
  • Attention to detail
  • Trustworthy execution
  • Critical thinking
  • Organizational skills
  • Effective communication
  • Decision-making
  • Daily operations management
  • Self motivation
  • Goal setting
  • Staff management
  • Onboarding and training

Timeline

Assistant Transportation Manager

McLane Company
01.2022 - Current

Dispatcher

McLane Company
07.2017 - 01.2022

Logistics Coordinator

Bayer Built Woodworks
05.2013 - 06.2017

No Degree - Business Administration

Ridgewater College

High School Diploma -

Eden Valley Watkins

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Susan McCarney