SYDNEE WICK
Sartell
Summary
Experienced and skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and senior leadership to resolve complex situations and maintain long-term satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Victoria Secret
Saint Cloud
10.2023 - Current
- Ensured compliance with company policies and procedures related to sales operations.
- Utilized pos systems, gaining customer loyalty through setting up rewards accounts and credit card accounts.
- Led teams in floorsets, shipment, and on the sales floor maintaining a fast pace with a can-do attitude.
- Linked behaviors to results referencing our metrics system.
Production Worker
Essilor of America
Saint Cloud
03.2023 - 08.2023
- Identified defective parts or components and removed them from production line.
- Tracked production data such as number of items produced per hour, day, week.
- Adhered strictly to established guidelines and procedures while performing duties.
- Kept an organized and clean workspace.
Sales Associate
Crumble
St. Cloud
08.2022 - 12.2022
- Performed tasks including balling dough, dressing cookies, and using ovens.
- Used a cash register and helped customers.
- Swept and mopped, kept everything tidy at my work station so that everything is safe and sanitary.
- Addressed any concerns a customer may have and presented our product to customers with a smile.
Sales Associate
Tradehome shoes
St. Cloud
03.2022 - 09.2022
- Engaged with guests to understand and anticipate customer service needs.
- Used product knowledge for any questions a customer might have.
- Handled cash and card transactions at the register.
- Performed cleaning tasks, keeping store neat and organized.
- Made the effort to get to know the customer and what they were looking for so that they could leave with their perfect match.
- Up sold products to the best of my ability so that the customer could leave with the shoes they came looking for and more, for anything they took a liking to in the store.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Sales Associate
Rue21
St. Cloud
06.2021 - 02.2022
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
- Followed checklist to complete retail store opening and closing activities.
- Introduced promotions and sale opportunities, enticing customers.
- Drove sales through customer relationship building and suggestive selling techniques.
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
- Performed cleaning tasks, keeping store neat and organized.
Education
High School Diploma -
Sauk rapids rice high school
Sauk rapids, Minnesota05.2021
Skills
- Customer Service
- Data Entry
- Working with Teammates
- Problem solving
- Attention to detail
- Adaptability
- Quality inspection
- Team leadership
Certification
Food handler certification
Languages
Spanish, Intermediate, I took six years of classes at my high school.
Timeline
Sales Supervisor
Victoria Secret
10.2023 - Current
Production Worker
Essilor of America
03.2023 - 08.2023
Sales Associate
Crumble
08.2022 - 12.2022
Sales Associate
Tradehome shoes
03.2022 - 09.2022
Sales Associate
Rue21
06.2021 - 02.2022
High School Diploma -
Sauk rapids rice high school