Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Cline

Sartell

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

6
6
years of professional experience

Work History

Server

Olive Garden
10.2022 - 05.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Front of House Employee

Offset BBQ
05.2022 - 08.2022
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Contributed to a positive team environment by assisting coworkers during busy periods when necessary.

To Go and Host

Texas Roadhouse
10.2021 - 05.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Customer Experience Coordinator

TJ Maxx, TJX Companies
04.2021 - 08.2021
  • Answered phone calls, and helped customers resolve any complaints they were having
  • Oversaw the front cash registers to ensure good customer service and to help with any issues that needed resolved
  • Helped to train and answer questions my fellow employees may have had, as well as helped to amend any small mistakes made during customer transactions.
  • Kept shelves in the cashier lines cleaned, organized, and stocked to ensure easy access to all new merchandise on the sales floor

Crew Member Trainer

Chipotle
07.2019 - 09.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Upheld portioning standards to ensure accurate proportions every time.

Receptionist

Headlines Salon and Spa
05.2019 - 07.2019
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Sartell Highschool
Sartell, MN
06-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Customer service
  • Food running
  • Order accuracy
  • Task prioritization
  • Multitasking and organization
  • Time management

Timeline

Server

Olive Garden
10.2022 - 05.2025

Front of House Employee

Offset BBQ
05.2022 - 08.2022

To Go and Host

Texas Roadhouse
10.2021 - 05.2022

Customer Experience Coordinator

TJ Maxx, TJX Companies
04.2021 - 08.2021

Crew Member Trainer

Chipotle
07.2019 - 09.2020

Receptionist

Headlines Salon and Spa
05.2019 - 07.2019

High School Diploma -

Sartell Highschool

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Sydney Cline