Sydney Speer
Golden Valley
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Emergency Medical Dispatcher
North Memorial
06.2020 - Current
- Provide on-the-job training and coaching to develop new dispatchers and telecommunicators.
- Assess emergency requests and make quick judgment calls to determine appropriate action.
- Receive public emergency and non-emergency calls and supervise response prioritization in order to effectively dispatch official units such as EMS and Air Ambulance while tracking data in real-time environments.
- Follow established protocols for professional handling of emergency situations.
- Communicate pre-arrival instructions and support to individuals.
Waitress
Canterbury Park
03.2018 - 03.2020
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Certification - 911 Telecommunications
Anoka-Ramsey Community College
Minneapolis, MN01.2020
Associate of Applied Science - Digital Marketing
Dakota County Technical College
Rosemount, MN04.2019
Skills
- Basic Life Support Knowledge
- Computer-Aided Dispatching
- Map Reading Skills
- Teamwork and Collaboration
- Complex Problem-Solving
- Verbal and Written Communication
Timeline
Emergency Medical Dispatcher
North Memorial
06.2020 - Current
Waitress
Canterbury Park
03.2018 - 03.2020
Certification - 911 Telecommunications
Anoka-Ramsey Community College
Associate of Applied Science - Digital Marketing
Dakota County Technical College
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