TABATHA MORRISON
Willmar
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
ASSISTANT MANAGER
Kwik Trip
01.2024 - Current
- Proactively assists the Store Manager in planning and implementing strategies to attract customers.
- Efficiently coordinates daily customer service operations, such as sales processes, orders, and payments.
- Regularly tracks the progress of weekly, monthly, quarterly, and annual objectives.
- Effectively monitors and maintains store inventory.
- Successfully supervises and motivates staff to perform their best on a daily basis.
- Systematically coaches and supports new and existing Sales Associates.
- After creating reports, analyzes and interprets retail data, such as revenue, expenses, and competition.
Assistant Store Manager
Walmart
05.2012 - 01.2024
- Proactively assists the Store Manager in planning and implementing strategies to attract customers.
- Efficiently coordinates daily customer service operations, such as sales processes, orders, and payments.
- Regularly tracks the progress of weekly, monthly, quarterly, and annual objectives.
- Effectively monitors and maintains store inventory.
- Successfully supervises and motivates staff to perform their best on a daily basis.
- Systematically coaches and supports new and existing Sales Associates.
- After creating reports, analyzes and interprets retail data, such as revenue, expenses, and competition.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
ADMINISTRATIVE ASSISTANT
Chuck’s Flooring Installation
01.2002 - 01.2012
- Successfully provided executive administrative support, ensuring efficient operation of office through task management.
- Supported owner and employees through a variety of tasks related to organization and communication.
- Routinely provided superior customer service and lead nurturing, setting appointments via phone and email, and preparing and disseminating mailers.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO01-1996
Skills
- Leadership
- Conflict Management
- Organization
- Decision-Making
- People Management
- Data Processing
- Reporting
- Recruiting and interviewing
- Budget assistance
- Sales growth
Certifications
Food Safety License
Core Proficiencies
- Leadership
- Conflict Management
- Business Negotiation
- Organization
- Decision-Making
- People Management
- Data Processing
- Dependable
- Reporting
Timeline
ASSISTANT MANAGER
Kwik Trip
01.2024 - Current
Assistant Store Manager
Walmart
05.2012 - 01.2024
ADMINISTRATIVE ASSISTANT
Chuck’s Flooring Installation
01.2002 - 01.2012
High School Diploma -
Blue Springs High School
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