Talia Eddy
Minneapolis
Summary
Professional hospitality worker, with great experience in both fast and slower paced environments. I am an adaptable and hard-working full time student, ready to learn and excel in a new environment in order to broaden my skills. I am eager to get along with a new team, and show my willingness to take on added responsibilities and meet team goals.
Overview
5
5
years of professional experience
Work History
Front of the House
Wally’s Falafel and Hummus
10.2024 - Current
- Up kept cleanliness of dining room to ensure customers' comfortability
- Worked effectively in a fast-paced environment
- Ensured accurate cash handling and balanced cash register at end of shifts
- Processed customer transactions efficiently using POS system
Team Lead
Panera Bread
Minnetonka
04.2023 - 08.2024
- Resolved customer complaints promptly, fostering a positive shopping experience
- Accurately and quickly prepared sandwiches, soups, and drinks
- Led cashier team in delivering exceptional customer service and maintaining high satisfaction levels.
- Implemented upselling techniques, enhancing overall customer experience and satisfaction
Hostess
Olive Garden
Minnetonka
10.2021 - 02.2022
- Communicated effectively with other team members to ensure quality of guest needs
- Greeted and sat guests while managing a waitlist efficiently to optimize seating flow during peak hours
- Assisted in maintaining cleanliness and organization of front-of-house areas
- Resolved guest concerns swiftly to maintain satisfaction and loyalty
Barista
Caribou Coffee
Plymouth
03.2021 - 10.2021
- Maintained cleanliness and organization of workstations to ensure efficient service flow
- Monitored inventory levels, restocking supplies as needed
- Prepared high-quality coffee beverages to meet customer preferences and expectations
Education
High School Diploma -
Wayzata High School
Plymouth, MN05-2024
Bachelor of Arts - Apparel Design
University of Minnesota
Minneapolis, MN05-2028
Skills
- Fast and efficient learning
- Team and group collaborative work skills
- Excellent customer service
- Exceptional time management and work prioritization skills
- POS system experience
- Friendly, positive attitude in high-stress work scenarios
- Efficient problem-solving
- Satisfactory multitasking
Timeline
Front of the House
Wally’s Falafel and Hummus
10.2024 - Current
Team Lead
Panera Bread
04.2023 - 08.2024
Hostess
Olive Garden
10.2021 - 02.2022
Barista
Caribou Coffee
03.2021 - 10.2021
High School Diploma -
Wayzata High School
Bachelor of Arts - Apparel Design
University of Minnesota