Tamara Blaydes
Brainerd
Summary
Dynamic Sales Associate with a proven track record at Dollar Tree, Inc., excelling in exceptional customer service and cash handling accuracy. Adept at problem-solving and fostering client relationships, I enhanced shopper satisfaction and loyalty while efficiently managing high-volume transactions. Committed to maintaining a positive environment and supporting diverse teams.
Overview
11
11
years of professional experience
Work History
Sales Associate
Dollar Tree, Inc.
Brainerd, MN
03.2020 - Current
- Delivered exceptional customer service, enhancing shopper satisfaction and loyalty.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted in training new staff on cash handling procedures and store policies.
- Maintained organized inventory displays to enhance product visibility and accessibility.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Greeted customers upon entry, creating positive first impression and fostering loyalty.
- Processed transactions quickly, ensuring customer satisfaction and smooth checkout experience.
- Handled returns and exchanges with focus on customer satisfaction and policy adherence.
Personal Care Assistant
Grattan Health Care
Brainerd, MN
01.2015 - 02.2020
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans in collaboration with healthcare teams.
- Monitored client health status, documenting changes and reporting to supervisors.
- Coordinated transportation and scheduling for medical appointments and therapies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with self-administered medications.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
Education
Bachelor of Science - Business Management With Emphasis On Marketing
University of Minnesota
Minneapolis, MN06-1989
High School Diploma -
Baraboo Senior High
Baraboo, WI06-1983
Skills
- Problem-solving skills
- Listening skills
- Excellent people skills
- Exceptional customer service
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash handling accuracy
- Professional demeanor
- Adapt to diverse groups
Timeline
Sales Associate
Dollar Tree, Inc.
03.2020 - Current
Personal Care Assistant
Grattan Health Care
01.2015 - 02.2020
Bachelor of Science - Business Management With Emphasis On Marketing
University of Minnesota
High School Diploma -
Baraboo Senior High