Tammy Isaacs
Deer River
Summary
Highly organized medical secretary known for exceptional skills in patient scheduling and electronic health records management. Proven track record in ensuring compliance with HIPAA and enhancing office efficiency through effective communication and coordination.
Overview
33
33
years of professional experience
Work History
Medical Secretary / Reception
Itasca Surgical Clinic / Dr. Daniel J. Margo
Grand Rapids
09.2005 - 03.2021
- Managed insurance prior authorizations and confirmed patient eligibility for services.
- Receive all incoming phone calls, made appointments, greeted patients as they joined us at ISC for their appointments.
- Prepared and maintained accurate patient records in electronic health record systems.
- Maintained confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Coordinated communication between patients, physicians, and external healthcare entities.
- Communicated effectively with patients regarding billing inquiries and appointment details.
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Created new patient files when needed and ensured that all documents were properly filed in each file folder.
- Verified patient demographics and insurance information prior to each visit or procedure.
- Managed daily calendars for multiple providers, setting up appointments as needed.
- Compiled physical and digital documents, charts, and reports.
Dietary Aide
Deer River Healthcare
Deer River
02.2004 - 05.2006
- Collaborated with dietary staff to ensure timely meal delivery and service.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Monitored food temperatures to ensure safety and compliance with health regulations.
- Followed recipes and portion control standards to maintain consistency in meal preparation.
- Documented resident dietary preferences to enhance meal satisfaction and variety.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Stocked supplies in dining areas as needed.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Transcriptionist /Medical Office Secretary
Grand Itasca Clinic and Hospital
Grand Rapids
09.1988 - 02.2006
- Transcribed audio recordings into accurate written documents for various clients.
- Reviewed and edited transcripts for grammar, punctuation, and clarity.
- Utilized transcription software to enhance efficiency and accuracy of work.
- Ensured confidentiality of sensitive information in all transcribed materials.
- Maintained organized files of completed transcripts for easy access and retrieval.
- Adapted to various accents and dialects to ensure accurate transcriptions.
- Transcribed medical reports from recorded dictation.
- Returned dictated reports in electronic form for physician review, signature and corrections.
- Typed medical dictation of discharge summaries, operative reports, referral letters and follow-up clinic notes from dictating equipment or written draft.
Education
Certificate - Medical Transcription / Anatomy / Terminology
Itasca Community College
Grand Rapids, MN07-1978
High School Diploma -
Deer River High School
Deer River, MN06-1977
Skills
- Electronic health records
- Patient scheduling
- Insurance verification
- HIPAA compliance
- Team collaboration
- Medical terminology expertise
- Transcription
- Professional telephone etiquette
- Multitasking capacity
Custom
- I very much enjoyed working as a dietary aide in Deer River. I worked there just about a 2 year period while my daughter was in college, getting her RN Degree for nursing.
- I enjoy working with and for people and do well working as a team.
- I have been married 47 years, have 9 grandchildren and love children.
Timeline
Medical Secretary / Reception
Itasca Surgical Clinic / Dr. Daniel J. Margo
09.2005 - 03.2021
Dietary Aide
Deer River Healthcare
02.2004 - 05.2006
Transcriptionist /Medical Office Secretary
Grand Itasca Clinic and Hospital
09.1988 - 02.2006
Certificate - Medical Transcription / Anatomy / Terminology
Itasca Community College
High School Diploma -
Deer River High School
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