Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TAMMY TAYLOR

Marshall

Summary

Compassionate and dedicated CNA with experience at Devine Providence, skilled in monitoring vital signs and providing direct patient support. Known for enhancing patient satisfaction through effective communication and emotional support, while ensuring a safe and dignified environment. Proven ability to manage time efficiently and connect with patients on a personal level.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CNA

STEPING STONE HEALTH CARE
07.2015 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

Front Desk Receptionist

Quality Inn Suites
08.2015 - 04.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

CNA

DEVINE PROVIDENCE.
03.2012 - 08.2015
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

Bachelor of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
05-2013

Skills

  • Effective time management
  • Direct patient support
  • Monitoring vital signs
  • Ability to connect with others

Certification

  • CNA - Certified Nurse Assistant

Timeline

Front Desk Receptionist

Quality Inn Suites
08.2015 - 04.2025

CNA

STEPING STONE HEALTH CARE
07.2015 - Current

CNA

DEVINE PROVIDENCE.
03.2012 - 08.2015

Bachelor of Science - Criminal Justice

Colorado Technical University

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