Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
years of professional experience
Work History
North Memorial Hospital
Robbinsdale
Nursing Assistant
06.2023 - Current
Job overview
Delivered direct patient care by managing daily activities including bathing and oral care.
Ensured patient comfort by assisting with transfers and preventing bedsores through repositioning.
Recorded patient activities and outputs accurately for detailed medical records. Assisted with admissions, discharges, and transfers for seamless transitions.
Executed perineal care to uphold cleanliness and health standards.
CustomCare
Edina
PCA
05.2020 - 05.2023
Job overview
At CustomCare, I had a patient that I visited at her home who was diagnosed with MS. She was 90% quadriplegic. I helped her in her morning routine with emptying her catheter, flushing her catheter with acetic acid. As well as the basics, washing her face, nasal spray, eye drops, and perineal wash. I assisted in bed baths, medications for the week, and feedings. I also used a hoyer lift to be able to change sheets and reposition her in bed.
Medtronic
Brooklyn Center
Assembler 1
10.2017 - 06.2019
Job overview
At Medtronic my daily work was to perform a variety of repetitive production tasks. From using operations on electronic and/or mechanical assemblies.Worked from method layouts, process flow sheets, and written or verbal assembly instructions. My task was to constantly check on work in process and complete. Making sure quality was in accordance with quality specifications.
Pearson
Minneapolis
Bi-Lingual Spanish / Customer Service Rep
09.2015 - 11.2016
Job overview
At Pearson, I assisted candidates and students on scheduling, rescheduling, and canceling exams. I also entered the candidate's personal information to our database system. I answer any inquiries they may have, and solve. I take four different kinds of calls at Pearson. I took GED,Parchment, Regulatory, and Certiport. I've also learned at Pearson how to close incident reports when created by a testing center or agent. I also called candidates when they needed to be reached and emailed them with further information about a closing site.
Intermaco Park, Inc.
Minneapolis
Office Administrative Assistant
01.2013 - 03.2015
Job overview
At Intermaco I maintained customers' reports by explaining estimates and expected return of vehicles; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. I also verify data, check figures, posting and documents for correct entry, mathematical accuracy and proper coding. As well as verifying warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. I can also write and prepare repair orders; obtaining approval signatures and entering RO into the service database system.
ABM
Minnetonka
Janitorial
08.2012 - 05.2013
Job overview
Performed janitorial duties by cleaning offices, restrooms, break rooms, and cafeterias. Regularly mopped, dusted, and detailed areas to ensure cleanliness. Conducted morning checks to restock paper towels and toilet paper in all facilities.
Healthy Express
Bloomington
Customer Service
12.2011 - 09.2012
Job overview
Assisted customers with orders, prepared smoothies to customer specifications, cleaned back line to maintain hygiene standards, and prepped items for efficient daily operations.
Claire’s Club
Bloomington
Customer Service
07.2011 - 11.2011
Job overview
Helping customers by answering questions and providing them with merchandise. My everyday goal was to increase sales. Once the day was over, we would clean the entire store. Place merchandise at its location, and organize the store.
Arby’s
Bloomington
Customer Service
12.2010 - 10.2011
Job overview
Delivered food service that met customer expectations and enhanced satisfaction.
Tree Trust
St Paul
General Labor
06.2008 - 08.2008
Job overview
Helped the community in building a timber staircase at a dog park. We leveled, cut , and placed the timbers on the ground. It was a team of students that built this timber staircase. We had to dig holes where we would need to place the timbers, make sure they were leveled evenly otherwise we would need to cut them out so they would be. It was a great opportunity to help the community out.
Education
MERC
Minneapolis, MN
North Hennepin Tech
Brooklyn Park, MN
Skills
Patient care and documentation
Vital sign monitoring
Microsoft Word and Excel
Google Docs
Bilingual communication
Languages
Spanish
Full Professional
Timeline
Nursing Assistant
North Memorial Hospital
06.2023 - Current
PCA
CustomCare
05.2020 - 05.2023
Assembler 1
Medtronic
10.2017 - 06.2019
Bi-Lingual Spanish / Customer Service Rep
Pearson
09.2015 - 11.2016
Office Administrative Assistant
Intermaco Park, Inc.
01.2013 - 03.2015
Janitorial
ABM
08.2012 - 05.2013
Customer Service
Healthy Express
12.2011 - 09.2012
Customer Service
Claire’s Club
07.2011 - 11.2011
Customer Service
Arby’s
12.2010 - 10.2011
General Labor
Tree Trust
06.2008 - 08.2008
MERC
North Hennepin Tech
References
Patrick Bonier, Manager at ABM, 612-716-1495
Dijon Wilson, Manager at Arby’s, 952-854-7300
Fernanda Saltos, Manager at Claire’s Club, 612-807-3213
David, Manager at Healthy Express, 651-808-3573
Raul Sacta, Manager at Intermaco Inc, 612-804-4488