Tanner Kronberg
Apple Valley
Summary
Dedicated professional with expertise in customer service and problem-solving. Proven ability to streamline processes, enhance customer satisfaction, and foster teamwork in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Worker
Avis Budget Group
Grand Forks, ND
07.2025 - Current
- Managed vehicle fleet operations, ensuring optimal utilization and maintenance schedules.
- Streamlined rental processes, enhancing customer satisfaction and reducing wait times.
- Oversaw daily workflows, coordinating tasks among staff to maximize productivity.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Sales Department Assistant
Menards
Grand Forks, ND
04.2025 - 07.2025
- Assisted in inventory management, ensuring stock levels met demand efficiently.
- Processed customer transactions accurately and provided exceptional service support.
- Coordinated product displays to enhance customer engagement and drive sales.
- Streamlined communication between departments to improve workflow and collaboration.
Team Lead
Discount Tire
Apple Valley, MN
03.2021 - 04.2025
- Oversaw, and led a team to achieve efficiency through communication.
- Trained new employees on company policies and safety protocols.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professionalism by staying calm when addressing unhappy or angry customers.
Education
Aviation
University of North Dakota
Grand Forks, ND06-2027
Skills
- Customer service
- Problem-solving
- Coaching and mentoring
- Conflict resolution
- Teamwork and collaboration
- Time management
- Excellent people skills
- Attention to detail
- Workflow management
- Team supervision
Accomplishments
Graduated with Honors from high school, demonstrating strong academic achievement and consistent performance in the classroom.
Affiliations
I am apart of the Pi Kappa Alpha fraternity where we do tons of fundraisers such as Pike-a-Thon where we raised over 9k for St. Jude's Children's hospital, and Fireman's Week where we raised around 4k for the Grand Forks Fire department.
Certification
I currently hold a Private Pilot's License with an Instrument Rating.
Timeline
Worker
Avis Budget Group
07.2025 - Current
Sales Department Assistant
Menards
04.2025 - 07.2025
Team Lead
Discount Tire
03.2021 - 04.2025
Aviation
University of North Dakota