Tanya Olson
Silver Lake
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Arbys Resturant
Hutchinson
09.2023 - Current
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented quality control measures to uphold company standards.
- Created reports on sales trends, inventory levels, and financial data.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
Lead Bartender
Silver Lake muni
Silver Lake
11.2019 - 11.2023
- Managed opening, closing procedures such as counting money, balancing tills, and reconciling receipts at the end of the shift.
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Planned and coordinated special events to boost customer numbers and profits.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Maintained cleanliness of work area including wiping down surfaces and washing glassware.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Greeted frequent visitors by name and explained new promotions.
- Restocked beer and liquor regularly and after special events.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Assisted management in developing promotional activities such as contests or giveaways.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Greeted guests with friendliness and professionalism.
Education
High School Diploma -
Dassel - Cokato High School
Cokato, MN06-2003
Skills
- Team leadership
- Sales analysis
- Inventory management
- Employee training
- Quality control
- Customer service
- Event planning
- Multitasking and organization
- Time management
- Menu development
- Staff training
- Schedule management
- Sales strategies
- Employee scheduling
- Customer relations
Certification
- I Have my serve safe food certificate threw the state of minnesota
Affiliations
- enjoy the communtity music in the park
- enjoy town events
- enjoy gardening
- family time
Timeline
Assistant Manager
Arbys Resturant
09.2023 - Current
Lead Bartender
Silver Lake muni
11.2019 - 11.2023
High School Diploma -
Dassel - Cokato High School
Similar Profiles
Keith PattersonKeith Patterson
Cook at Arbys ResturantCook at Arbys Resturant
Landon CarlsonLandon Carlson
General Manager at Arbys ResturantGeneral Manager at Arbys Resturant
Delante RussellDelante Russell
Customer Service Representative at Arbys ResturantCustomer Service Representative at Arbys Resturant