Taryn Soukkala
Cloquet,MN
Summary
Adaptable professional with a strong and versatile background across the sectors of finance and payroll, cash handling, insurance, human services, and human resources. I've become known for my strong ability to work well within teams and in relationship building. I am a lifelong learner and always strive to do my best in every situation I am in.
Overview
1
1
Certification
8
8
years of professional experience
Work History
ICWA Case Aide & Administrative Secretary
Fond Du Lac Reservation Social Services
Cloquet, MN
01.2024 - 04.2026
- Maintained confidential client records and case documentation.
- Performed extensive data entry using complex computer systems and databases, as well as managing paper and electronic filing systems.
- Scheduled meetings, appointments, transportation, and other administrative tasks.
- Assisted social workers with various social work projects and documentation for child welfare.
- Communicated professionally with many outside agencies, families, and tribal programs.
- Completed ongoing purchasing for office and client supplies to ensure operational efficiency within child welfare.
Customer Support Representative
Fond Du Lac Reservation Internet Company-Aaniin
Cloquet, MN
03.2023 - 01.2024
- Resolved internet connectivity issues for customers, enhancing user experience and satisfaction.
- Provided technical and billing support via phone, email, and chat, ensuring timely issue resolution.
- Developed strong relationships with clients by consistently exceeding expectations in technical knowledge and problem-solving abilities.
- Processed and reviewed billing statements for accuracy and compliance with company policies.
- Conducted negotiations with clients to establish payment arrangements and resolve disputes.
- Managed accounts receivable, ensuring timely follow-up on outstanding debts.
Financial Clerk
Fond Du Lac Reservation Payroll/Insurance Services
Cloquet, MN
02.2022 - 03.2023
- Oversaw management and organization of payroll employee records while ensuring strict confidentiality.
- Assisted in project support for accounting and insurance services teams.
- Provided support to the public in navigating personal insurance and financial paperwork to enhance understanding.
- Processed all FMLA and company retirement paperwork.
- Answered and directed all phone calls and built relationships with the community to ensure employee needs are met.
- Supported payroll operations and maintained accurate data entry to ensure timely employee compensation.
Vault Clerk
Black Bear Casino Resort
Carlton, MN
04.2021 - 02.2022
- Processed cash transactions accurately, ensuring compliance with gaming regulations and internal policies.
- Maintained vault security.
- Conducted regular audits of cash inventory, identifying discrepancies and resolving issues promptly.
- Paid out large cash sums in the presence of high-level casino officials whilst following strict security protocols.
- Managed and audited departmental banks for all of the resort and casino.
- Provided exceptional customer service while processing bill breaking, cash advances, withdrawals, and check cashing.
Human Resources Specialist
Fond Du Lac Reservation HR
Cloquet, MN
10.2018 - 04.2021
- Conducted in-depth interviews to assess candidate qualifications and fit for various roles.
- Data entry and filing of applicant records and interviews.
- Assisted the compliance team to ensure applicant eligibility.
- Negotiated applicant pay scale based on qualifications
- Organized and presented applicant information to the tribal council as the last step of the hiring process.
Education
High School Diploma -
Fond Du Lac Ojibwe School
Cloquet, MN2018
Skills
- Records management
- Teamwork and collaboration
- Customer service
- Continuous learning mindset
- Cash handling expertise
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
- Analytical thinking
- Deposit and withdrawal management
Certification
- CPR
- Narcan Administration
- Car Seat Certified
- Mandated Reporter
Timeline
ICWA Case Aide & Administrative Secretary
Fond Du Lac Reservation Social Services
01.2024 - 04.2026
Customer Support Representative
Fond Du Lac Reservation Internet Company-Aaniin
03.2023 - 01.2024
Financial Clerk
Fond Du Lac Reservation Payroll/Insurance Services
02.2022 - 03.2023
Vault Clerk
Black Bear Casino Resort
04.2021 - 02.2022
Human Resources Specialist
Fond Du Lac Reservation HR
10.2018 - 04.2021
High School Diploma -
Fond Du Lac Ojibwe School
Training
- Ethics in Prevention
- NICWA Conference 2024 & 2025
- TTCP Summer Institute
- Historical Trauma-Informed Care Training
- Cultural Competency Training
- Adverse Childhood Experiences (ACE's)
- Confidentiality & Privacy Training
- De-escalation & Crisis Response Training
- Microsoft Office & Computer Systems training
- Various other computer systems, health & safety, child welfare, and prevention training.
Youth Work Experience
- Walmart cashier
- Super One cashier
- School garden assistant
- School kitchen assistant
- Personal business selling my beadwork