Tata Thephanonxay
Plymouth
Summary
Dynamic and dependable professional, excelling in enhancing customer satisfaction. Proven problem-solver and team player, skilled in time management. Recognized for fostering a positive work environment and upholding safety and service standards. Hardworking employee, open and enthusiastic about learning the customer service field inside and out.
Overview
7
7
years of professional experience
Work History
Stock/Delivery Associate
Nordstrom
03.2022 - 11.2025
- Coordinated timely delivery of merchandise to customers, enhancing overall satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Trained new associates on delivery protocols and safety procedures to ensure compliance.
Hostess
The Cheesecake Factory
05.2021 - 08.2021
- Managed guest seating to optimize flow and minimize wait times.
- Trained new hosts on seating procedures and customer service standards.
- Handled guest inquiries and resolved issues to ensure satisfaction.
- Monitored dining room environment to maintain cleanliness and ambiance.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Kids Academy Team Member
Life Time
01.2019 - 08.2020
- Facilitated engaging activities that promoted physical fitness and social skills among children.
- Collaborated with team members to create a safe and welcoming environment for all participants.
- Monitored child behavior, implementing positive reinforcement strategies to encourage participation.
- Encouraged physical fitness and healthy habits through fun exercise routines incorporated into the daily schedule.
Education
High School Diploma -
Wayzata High School
Plymouth, MNSkills
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
Timeline
Stock/Delivery Associate
Nordstrom
03.2022 - 11.2025
Hostess
The Cheesecake Factory
05.2021 - 08.2021
Kids Academy Team Member
Life Time
01.2019 - 08.2020
High School Diploma -
Wayzata High School