Tavyss Branch
Minneapolis
Summary
Dynamic sales associate skilled in teamwork, time management, and adaptability. Successfully resolved customer complaints and optimized merchandise displays to enhance shopping experiences. Committed to fostering relationships that encourage repeat business. After my career in retail I am looking to start in Cyber security. Currently I am looking for an internship so I can grow my career and skills.
Overview
1
1
year of professional experience
Work History
Sales Associate
Menards
10.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays, optimizing visual appeal and accessibility for customers.
- Collaborated with team members to restock shelves promptly, supporting inventory management efforts.
- Resolved customer complaints effectively, enhancing overall satisfaction and store reputation.
- Participated in training sessions to improve product knowledge and customer service skills.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Supported promotional events by setting up displays and engaging with customers to drive sales.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Education
High School Diploma -
North High School
North St Paul, MNGoogle Cybersecurity Professional Certificate(v.2) -
Coursea
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Goal oriented
- Adapt to diverse groups
Timeline
Sales Associate
Menards
10.2024 - Current
High School Diploma -
North High School
Google Cybersecurity Professional Certificate(v.2) -
Coursea