Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawana Willis

Saint Paul

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

11
11
years of professional experience

Work History

Cashier/Cook

Arby's
Richmond, VA
10.2024 - 08.2025
  • Maintained accurate cash drawer balance through diligent record-keeping practices.
  • Collaborated with team members to improve checkout speed and enhance customer experience.
  • Implemented best practices for cash handling, reducing errors and improving accuracy.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Cashier/Food Preparation Worker

Wendy's
Richmond, VA
05.2022 - 08.2024
  • Processed customer transactions quickly and accurately using point-of-sale systems.
  • Maintained knowledge of product offerings to assist customers effectively with inquiries.
  • Organized merchandise displays to enhance store aesthetics and improve customer experience.
  • Greeted customers entering store and responded promptly to customer needs.

Sales Associate

Walmart
Richmond, VA
07.2019 - 03.2022
  • Delivered exceptional customer service, fostering positive shopping experiences and repeat business.
  • Managed inventory levels, ensuring stock availability and accurate product displays.
  • Resolved customer inquiries and complaints swiftly, contributing to high satisfaction ratings.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Housekeeping Cleaner

The Medical Center Atrium Health Navicent
Macon, GA
02.2015 - 10.2019
  • Delivered thorough cleaning services to maintain high standards of hygiene and cleanliness in assigned areas.
  • Operated industrial cleaning equipment safely and effectively, ensuring optimal performance and safety compliance.
  • Conducted routine inspections to identify maintenance needs and report issues promptly for resolution.
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.

Education

High School Diploma -

New Milford
New Milford, NJ
06-1993

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation

Timeline

Cashier/Cook

Arby's
10.2024 - 08.2025

Cashier/Food Preparation Worker

Wendy's
05.2022 - 08.2024

Sales Associate

Walmart
07.2019 - 03.2022

Housekeeping Cleaner

The Medical Center Atrium Health Navicent
02.2015 - 10.2019

High School Diploma -

New Milford
Tawana Willis