Teahjay Lightfeather
Saint Paul
Summary
Dedicated caregiver with hands-on experience in personal care and client support. Known for exceptional communication and empathy, successfully assisting clients and collaborating with healthcare teams to improve overall well-being.
Experienced cage cashier and caregiver with expertise in regulatory compliance and effective communication. Delivered exceptional service and maintained accurate records, contributing to a safe and supportive environment for clients and patrons.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work History
Cage Cashier
St Croix Chippewa Indians of Wisconsin enterprises
Webster
10.2024 - 04.2025
- Processed cash transactions for patrons at gaming and entertainment facilities.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with inquiries and provided exceptional service.
- Handled customer complaints with professionalism and empathy.
- Prepared reports on daily cash activity for management review.
- Greeted customers and answered inquiries regarding services.
- Processed payments for chips, tokens, and cash transactions.
- Maintained accurate records of cage transactions and balances.
- Followed strict security protocols when handling large sums of money.
- Verified customer identification to ensure compliance with gaming regulations.
- Performed opening and closing duties such as counting money drawers and verifying floats.
- Received large amounts of cash from customers for conversion into chips or tokens.
- Resolved customer complaints regarding transactions in a professional manner.
- Redeemed coins and tokens for cash at customer request.
Caregiver
Visiting angels
Eagan
12.2023 - 04.2024
- Provided compassionate personal care to clients, including bathing and grooming.
- Assisted clients with daily living activities and maintained their comfort.
- Administered medication according to prescribed schedules for client health.
- Engaged clients in social activities to promote emotional well-being.
- Communicated effectively with family members regarding client needs and status.
- Maintained a clean and safe environment for clients at all times.
- Documented client care details accurately for ongoing assessment by healthcare teams.
- Collaborated with healthcare professionals to coordinate appropriate care plans.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Followed safe lifting and transferring techniques to transport residents.
Education
Siren Dragons Highschool
Siren, WISkills
- Cash handling
- Customer service
- Transaction processing
- Regulatory compliance
- Time management
- Team collaboration
- Medication administration
- Client engagement
- Safety protocols
- Compassionate care
- Attention to detail
- Effective communication
- Dementia care
- Special needs care
- Elderly care
- Behavioral management
- Personal care
- Emotional support
- Care plan coordination
- Heavy lifting
- Alzheimer's care
- Verbal and written communication
- Active listening
- Housekeeping tasks
- Compassion and empathy
Languages
English
Full Professional
Timeline
Cage Cashier
St Croix Chippewa Indians of Wisconsin enterprises
10.2024 - 04.2025
Caregiver
Visiting angels
12.2023 - 04.2024
Siren Dragons Highschool