Ted Davis
Crystal
Summary
Technical Product Manager with 20+ years of experience in the fraud, waste, abuse, error and subrogation health care technology spaces. Skilled in agile methodologies, user-centered design, and cross-functional team leadership. Strong focus on collaboration, problem-solving, and delivering impactful results. Known for adaptability and reliability in dynamic environments. Worked with multiple interdisciplinary, distributed teams to reduce the cost of health care.
Overview
22
22
years of professional experience
Work History
Senior Technical Product Manager
Optum
01.2003 - Current
- Provided requirements for four development scrum teams across five investigation health care case tracking systems giving CM1/CM2 approvals after demos
- Coordinated and integrated development with nine other Azure development teams in the United States, India, and Ireland along with our Data Analytics, UI/UX, QE partners for our newest case tracking system
- Integrated and supported (SME) the Prospective 2.0 (P2) investigation process with Rappid Behavioral Health and ChartPoint systems brought on through acquisition
- Built strong relationships with key stakeholders, facilitating communication between development teams and senior leadership.
- Mentored junior team members on best practices for product management, fostering a culture of continuous learning within the organization.
- Developed comprehensive product roadmaps to guide future development efforts and align with business objectives.
- Communicated project updates to stakeholders at all levels.
- Devised test plans to validate accuracy of IT projects.
- These systems save United Healthcare and Optum’s commercial clients millions of dollars every year
- Previous Roles: Capability Manager (Technical Product Owner), Product Consultant, IT System Analyst Consultant, Business Analyst Consultant, IT Business Analysis Consultant, Manager (Information Systems), Senior IS Business Analyst, Senior Web Applications Developer
Education
Bachelor of Science - Industrial Engineering
University of Wisconsin – Platteville
Platteville, Wisconsin01.1997
Skills
- Product roadmapping
- Product documentation
- Business analysis
- Product training
- Software development lifecycle
- Stakeholder management
- Business process improvement
- Sprint planning
- Stakeholder communication
- Cost estimates
- Scrum framework
- Release management
- Cross-functional team leadership
- Teamwork and collaboration
- Problem-solving
- Reliability
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Decision-making
- Work Planning and Prioritization
- Analytical thinking
- Agile methodologies
- Process improvement
- Agile Project Management
- Business Analysis
- Aha! (Administrator)
- CA Agile Central
- Toad
- DB Visualizer
- MS Teams
- MS office
- Miro
- Confluence Wiki
- XML
- JSON
- Delimiter separated files
- Figma
- Diagramsnet / Drawio
Timeline
Senior Technical Product Manager
Optum
01.2003 - Current
Bachelor of Science - Industrial Engineering
University of Wisconsin – Platteville
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