Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tegan Roskop

Truman

Summary

Recent Psychology graduate passionate about helping others and building meaningful relationships. Experienced in customer-focused roles that require organization, empathy, and strong communication. Recognized for dependability, creativity, and the ability to adapt quickly in busy environments. Eager to contribute to a team setting that values learning, collaboration, and service. Open to relocating for the right opportunity!

Overview

5
5
years of professional experience

Work History

Production Assistant

D&S Trophies
05.2021 - Current
  • Operated engraving machines to produce high-quality apparel, trophies, and awards.
  • Assisted in inventory management, ensuring accurate stock levels for production needs.
  • Collaborated with a production team to facilitate smooth operations, avoiding disruptions and delays.
  • Work directly with customers to fulfill orders and ensure satisfaction.
  • Provide friendly and professional customer support.
  • Engage with customers via phone, email, and in-person to provide services and support.
  • Respond to customer inquiries.
  • Made sure that products were produced on time and are of good quality.

Sales Associate

TJ Maxx, TJX Companies
08.2023 - 05.2024
  • Provided exceptional customer service to enhance shopping experience and build customer loyalty.
  • Managed inventory levels through regular audits and efficient stock replenishment practices.
  • Assisted in training new sales associates on product knowledge and company procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Restaurant Hostess

Greenmill
09.2020 - 04.2021
  • Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of patrons.
  • Managed reservations and waitlists via bookkeeping.
  • Collaborated with kitchen and service staff to coordinate timely food delivery and guest satisfaction.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostess staff members on company policies, procedures, and best practices, ensuring consistency across all shifts.

Education

Bachelor of Science - Psychology

Minnesota State University, Mankato
Mankato, MN
05-2025

Skills

  • Team collaboration
  • Production support
  • Verbal and written communication
  • Administrative support
  • Relationship building
  • Decision-making
  • Positive attitude
  • Teamwork and communication
  • Strong work ethic
  • Problem-solving
  • Multitasking
  • Reliability

Languages

English
Full Professional

Timeline

Sales Associate

TJ Maxx, TJX Companies
08.2023 - 05.2024

Production Assistant

D&S Trophies
05.2021 - Current

Restaurant Hostess

Greenmill
09.2020 - 04.2021

Bachelor of Science - Psychology

Minnesota State University, Mankato

Similar Profiles

CREATE PROFILE
Tegan Roskop