Tehesia McClintock
Brooklyn Park
Summary
Versatile and results-driven professional with a track record of reducing shrinkage rates at Burlingtons and enhancing team performance. Skilled in packaging and labeling, coupled with exceptional organizational abilities. Demonstrates strong problem-solving skills and a commitment to improving customer satisfaction. Proven ability to foster teamwork and implement effective solutions.
Overview
25
25
years of professional experience
Work History
Warehouse Worker
Amazon
04.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Loss Prevention Specialist
Burlingtons
08.2020 - 04.2022
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
Customer Service Manager
Cubs Foods
07.2013 - 04.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Shift Manager
Kentucky Fried Chicken
01.2012 - 07.2015
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Toddler Teacher
Mcdonald Sunshine Pl Chldcare
09.2000 - 07.2015
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
Education
No Degree - Child Development
Minneapolis Community And Technical College
Minneapolis, MN01-2000
High School Diploma -
McCluer North H.S
St Louis, MO06-1996
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
Timeline
Warehouse Worker
Amazon
04.2022 - Current
Loss Prevention Specialist
Burlingtons
08.2020 - 04.2022
Customer Service Manager
Cubs Foods
07.2013 - 04.2022
Shift Manager
Kentucky Fried Chicken
01.2012 - 07.2015
Toddler Teacher
Mcdonald Sunshine Pl Chldcare
09.2000 - 07.2015
No Degree - Child Development
Minneapolis Community And Technical College
High School Diploma -
McCluer North H.S
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