Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Telly Harper

Rochester,Mn.

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Supervisor

A.W.T Environmental
11.2022 - 03.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Laborer Technician/Receiving Team Member

Case New Holland
07.2019 - 03.2022
  • Displayed adaptability when assigned new tasks or responsibilities outside primary role, helping maintain project progress without disruption.
  • Assisted in equipment maintenance, promoting longevity and reliability of essential tools and machinery.
  • Improved worksite safety by consistently adhering to established guidelines and protocols.
  • Demonstrated versatility in performing diverse labor-intensive tasks, contributing to overall team success.
  • Supported timely project completion through diligent task execution and proactive communication with supervisors.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Assisted shipping team by helping prepare loads and move to waiting trailers.
  • Moved loads with correct and safe use of forklifts and pallet jacks.
  • Put together pallets for restocking and sales teams to replenish sales floor.
  • Maintained a clean and organized receiving area, ensuring smooth operations and easy access to products.
  • Assisted in training new team members on proper procedures, fostering a cohesive work environment focused on accuracy and efficiency.
  • Maintained accurate computer inventory by entering data from incoming and new shipments.

Supervisor

Plant Maintenance Services (P.M.S)
04.2017 - 05.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.

Supervisor

Action Environmental Services
08.2015 - 04.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Crew Leader/Supervisor

Veolia Environmental Services
07.2010 - 03.2015
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Laborer

Phillips Service Corp.
03.2008 - 02.2010
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Operated forklifts and boom lifts to complete various tasks.

Warehouse Worker

Case New Holland
03.2007 - 09.2007
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Security Officer

Thayer Learning Center
08.2005 - 08.2006
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.

McCune (School For Boys)

Jackson County Family Court
07.2002 - 05.2005

Maintained and secured the facility and grounds.

  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Education

No Degree - Physical Education And Coaching

Kemper Military School
Boonville, MO
05-1997

No Degree - Physical Education And Coaching

State Fair Community College
Sedalia, MO
06-1995

High School Diploma -

Marshall High School
Marshall, MO
06-1993

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Inventory control
  • Team building
  • Operations management
  • Relationship building
  • Contract management

Accomplishments

  • Supervised team of 100 staff members.

Certification

osha industrial

Timeline

Supervisor

A.W.T Environmental
11.2022 - 03.2023

Laborer Technician/Receiving Team Member

Case New Holland
07.2019 - 03.2022

Supervisor

Plant Maintenance Services (P.M.S)
04.2017 - 05.2019

Supervisor

Action Environmental Services
08.2015 - 04.2017

Crew Leader/Supervisor

Veolia Environmental Services
07.2010 - 03.2015

Laborer

Phillips Service Corp.
03.2008 - 02.2010

Warehouse Worker

Case New Holland
03.2007 - 09.2007

Security Officer

Thayer Learning Center
08.2005 - 08.2006

McCune (School For Boys)

Jackson County Family Court
07.2002 - 05.2005

No Degree - Physical Education And Coaching

Kemper Military School

No Degree - Physical Education And Coaching

State Fair Community College

High School Diploma -

Marshall High School
Telly Harper