Tenzin Sonam
Saint Paul
Summary
Clinical healthcare professional with a B.S. in Biology and specialized lab experience in behavioral neuroscience. Expertise in data collection, behavioral tracking, and patient documentation, enhancing patient safety and multidisciplinary care. Proven track record as a rehab coordinator, medical scribe, and lab assistant, contributing to effective healthcare delivery at Allina Health.
Overview
9
9
years of professional experience
Work History
Rehab Services Coordinator Lead
Courage Kenny Rehabilitation Institute
Minneapolis
10.2021 - Current
- Coordinated complex appointment scheduling for patients with complex cognitive deficits, strategically managing calendars to prevent fatigue and maximize engagement in therapy.
- Partnered daily with neuropsychologists and clinical psychologists to streamline cross-departmental scheduling, accelerating patient access to critical psychological evaluations and mental health services.
- Optimized patient intake and phone triage for rehab services, using empathetic communication to de-escalate anxiety and assess the scheduling needs of cognitively impaired individuals.
- Facilitated interdisciplinary care continuity by serving as the primary scheduling liaison between rehabilitation therapies, psychology, mental health services and social work services to ensure unified patient care plans.
Medical Scribe
Emergency Physicians Professional As
Bloomington
05.2018 - 03.2020
- Documented real-time patient encounters in high-acuity environments, ensuring precise charting of medical histories, physical exams, and treatment plans in the EHR.
- Partnered one-on-one with emergency physicians to optimize clinical workflows, track incoming laboratory data, and coordinate timely specialist consultations.
- Maintained strict data integrity and compliance with HIPAA regulations while handling sensitive patient information under rigid timeline constraints.
- Cultivated advanced clinical literacy in medical terminology, diagnostic processes, and acute care protocols to support interdisciplinary healthcare teams.
- Monitored and synthesized patient charts to capture complex medical histories, tracking updates to ensure accurate continuity of care.
Clinical Laboratory Assistant
University of Minnesota
Minneapolis
09.2017 - 12.2018
- Conducted research using anatomical connectivity and tract tracing to understand the neural circuits underpinning motivation and decision-making in the field of neuroscience
- Prepared and analyzed organ, tissue, and cell samples under a microscope to identify brain connectivity using cell lesions
- Created 3D models of the Rhesus monkey brain on computer software to study neural results for nonhuman species to human species, specifically psychiatric patients
- Attend weekly lab meetings and journal club to study animal and human mental health and physiological processes
Literacy Mentor
America Reads
Minneapolis
09.2017 - 09.2018
- Developed and implemented individualized intervention strategies and tutoring plans to address specific student needs.
- Delivered targeted support in diverse settings, including 1:1 and small-group tutoring, enhancing student engagement and learning.
- Mentor/tutor K-8th grade youth in Minneapolis and St. Paul schools and community sites.
- Acted as a positive role model for youth in educational settings.
- Participated in training sessions to refine tutoring techniques, directly improving instructional effectiveness.
Education
Bachelor of Science - Biology
University of Minnesota
Minneapolis, MN05-2019
Minor - Public Health
University of Minnesota
Minneapolis, MN05-2019
Skills
- Clinical documentation
- Patient safety protocols
- Crisis intervention
- De-escalation techniques
- Patient advocacy
- Team collaboration
- Critical thinking
- EPIC proficiency
Languages
Tibetan
Native/ Bilingual
Accomplishments
- Dean's Scholars Proram
Timeline
Rehab Services Coordinator Lead
Courage Kenny Rehabilitation Institute
10.2021 - Current
Medical Scribe
Emergency Physicians Professional As
05.2018 - 03.2020
Clinical Laboratory Assistant
University of Minnesota
09.2017 - 12.2018
Literacy Mentor
America Reads
09.2017 - 09.2018
Bachelor of Science - Biology
University of Minnesota
Minor - Public Health
University of Minnesota