Teri Larson
Wadena
Summary
Detail-oriented Patient Account Representative with strong skills in insurance claims processing and patient account management. Committed to delivering efficient billing solutions and enhancing customer satisfaction.
Overview
25
25
years of professional experience
Work History
Patient Account Representative
Astera Health
Wadena
07.2012 - Current
- Facilitated patient account inquiries and provided timely information to resolve issues.
- Processed insurance claims and verified patient coverage details for accuracy.
- Managed account adjustments and coordinated billing inquiries with healthcare providers.
- Collaborated with internal teams to streamline billing processes and improve efficiency.
- Maintained accurate patient records in compliance with healthcare regulations and policies.
- Monitored outstanding accounts and followed up on delinquent payments professionally.
- Provided customer service to patients regarding billing inquiries and account information.
- Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
- Processed payments from patients and maintained accurate records of all transactions.
- Reviewed EOBs statements submitted by insurance companies for accuracy against provider's charges.
- Collaborated with relevant parties to resolve billing issues, insurance claims, and patient payments.
- Maintained detailed notes on all patient interactions for future reference purposes.
Pharmacy Technician
Peter's Snyder Drug/Thrifty White
Wadena
09.2000 - 07.2012
- Processed and filled prescriptions accurately for diverse patient needs.
- Managed inventory levels and ensured proper storage of pharmaceutical products.
- Maintained compliance with pharmacy regulations and safety protocols.
- Operated pharmacy software for prescription processing and record keeping.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
High School Diploma -
Wadena-Deer Creek High School
Wadena05-1997
Some College (No Degree) - Business Office Management
Alexandria Technical College
Alexandria, MNSkills
- Insurance claims processing
- Patient account management
- Billing reconciliation
- Medical coding
- Health information compliance
- Revenue cycle management
- Prescription processing
- Insurance verification
- Billing coordination
- Customer relationship management
- Claims analysis
- Record keeping
- Claims denial analysis
- Data entry accuracy
- Problem solving
Timeline
Patient Account Representative
Astera Health
07.2012 - Current
Pharmacy Technician
Peter's Snyder Drug/Thrifty White
09.2000 - 07.2012
High School Diploma -
Wadena-Deer Creek High School
Some College (No Degree) - Business Office Management
Alexandria Technical College