Teris Jackson
Burnsville
Summary
Dynamic Operations Manager with a proven track record at Schmitty & Sons, excelling in team leadership and problem-solving. Enhanced staff performance through effective training and mentorship, achieving a notable reduction in accident rates. Skilled in planning and implementation, fostering a culture of accountability and continuous improvement.
Overview
16
16
years of professional experience
Work History
Operations Manager
Schmitty & Sons
08.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Go on the road for street operations supervision.
- Go to the scene of an accident and process accident files.
Trainer
Schmitty and Sons
05.2023 - 08.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Bus Driver
Metro Transit
05.2013 - 06.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
School Bus Driver Trainer
Durham School Bus Services
06.2009 - 09.2011
- Streamlined the training process by developing efficient scheduling systems to accommodate multiple training groups simultaneously.
- Enhanced communication among the driver team with regular updates on company news, policy changes, and upcoming events.
- Boosted morale with regular recognition of exceptional performance among trainees, fostering a positive learning environment.
- Reduced accident rates among trainees through meticulous instruction in vehicle maintenance and pre-trip inspections.
- Ensured regulatory compliance by updating training materials according to federal, state, and local guidelines for school bus drivers.
Education
Bachelor of Science - Biology
University of Minnesota
Minneapolis, MN06-2008
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Planning and implementation
- Staff training
Timeline
Operations Manager
Schmitty & Sons
08.2023 - Current
Trainer
Schmitty and Sons
05.2023 - 08.2023
Bus Driver
Metro Transit
05.2013 - 06.2022
School Bus Driver Trainer
Durham School Bus Services
06.2009 - 09.2011
Bachelor of Science - Biology
University of Minnesota
Similar Profiles
Mariah LasterMariah Laster
School Van Driver at Schmitty & SonsSchool Van Driver at Schmitty & Sons
Carolyn FoleyCarolyn Foley
Transit Bus Operator/ State Certified Third Party at Schmitty & SonsTransit Bus Operator/ State Certified Third Party at Schmitty & Sons
Barb DerrickBarb Derrick
Scheduler at Schmitty and Sons Bus CompanyScheduler at Schmitty and Sons Bus Company