Terrence Daniels
Minneapolis
Summary
Detail-oriented Compliance Analyst with a strong track record in conducting audits and strengthening data integrity. Identified security vulnerabilities to enhance compliance with industry standards. Streamlined processes to improve customer service and ensure effective data management.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Owner
Terrys Great Deals
Minneapolis
01.2024 - 03.2026
- Managed daily business operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented marketing strategies that increased brand visibility and attracted new customers.
- Maintained strong relationships with existing clients through exceptional customer service, enhancing client retention.
Warehouse Worker
Volt Workforce Solutions
Eden Prairie
11.2023 - 12.2025
- Loaded and unloaded shipments using pallet jacks and forklifts.
- Sorted and organized inventory for efficient retrieval and storage.
- Maintained accurate records of inventory movements and shipments.
- Collaborated with team members to optimize workflow efficiency in the warehouse.
Compliance Analyst
Smile Direct Club
Minneapolis
12.2020 - 12.2023
- Performed deep audits of company to assess compliance with PCI DSS standards.
- Monitored changes to regulatory standards and company procedures to ensure ongoing compliance.
- Reviewed audit findings to ensure compliance with regulatory standards. and monitoring reports related to consumer and client activities.
- Utilized QualysGuard vulnerability scanner to remove 1300 potential security threats in one month.
- Maintained software spreadsheets with updated data to support strategic planning initiatives.
Maintenance Technician
HBG Apartments
10.2019 - 02.2020
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Resolved equipment issues independently, ensuring timely solutions and minimal operational disruption.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Collaborated with building managers to identify maintenance needs and develop preventive maintenance and cleaning schedules.
- Executed daily, weekly, and monthly checklists for building equipment, ensuring compliance with maintenance schedules and documentation.
Technical Support Engineer
HP Pavilion Twin Cities
09.2018 - 12.2019
- Served as primary point of contact for support related to owned solutions and products, ensuring timely resolution of inquiries.
- Addressed support requests from end-users and guided individuals through troubleshooting tasks to resolve issues effectively.
- Clarified technical information for non-technical individuals to enhance understanding and improve support experience.
Quality Manager
Randstad
02.2016 - 12.2018
- Developed production control plans and created detailed work instructions to improve operational consistency.
- Evaluated quality issues and conducted assessments to identify root causes and drive resolution efforts.
- Implemented rework procedures to standardize processes and enhance workflow efficiency.
Technical Consultant
BRAG Auto
Maplewood
08.2013 - 03.2015
- Investigated system issues and implemented solutions that minimized downtime and improved system reliability.
- Analyzed client business processes to recommend tailored software applications that enhance operational effectiveness.
- Assessed business requirements to create focused solutions.
- Monitored employee tasks to identify business functions and inefficiencies, facilitating targeted process improvements.
- Installed system updates to address vulnerabilities and reduce security issues.
Warehouse Worker
Masterson Staffing
west saint paul
12.2011 - 10.2013
- Operated forklifts to move materials and products efficiently within the warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to ensure timely order fulfillment and shipping.
- Kept shelves, workstations and pallet areas neat and tidy to maintain a safe work environment.
Education
Certificate - Maintenance
Century College
White Bear Lake, MN01-2018
Osha 30 Safety Certificate - Maintenance/Construction/Warehouse
Twin Cities Rise
Minneapolis, MN01-2018
High School Diploma -
Eastview Academy
Little, MN, Canada01-2009
I.T Essentials Certificate -
Century College
White Bear Lake, MNEmotional Intelligence Certificate -
Twin Cities Rise
Minneapolis, MNNetworking Certificate -
Networking I.T
White Bear Lake, MNSkills
- Marketing strategies
- Customer service
- Business operations
- Supply chain logistics
- Inventory management
- Shipment processing
- Workflow optimization
- Compliance understanding
- Risk management
- Research proficiency
- Technical troubleshooting
- Preventive maintenance
- Equipment maintenance
- Safety management
- OSHA
- Safety protocols
- Mac and Windows OS
- System inventory
- Equipment operation
- Precision drilling
- Business networking
- Problem solving
Certification
- Hennepin Technical College OSHA 30 Certification
- Maintenance & Facilities Training Minnesota Maintenance Tech Certification : Building And Property Maintenance
- Online Coding PY Learn To CodeOnline Courses
- Century College White Bear Lake, MN Certificate In Cisco Networking : I.T
Timeline
Owner
Terrys Great Deals
01.2024 - 03.2026
Warehouse Worker
Volt Workforce Solutions
11.2023 - 12.2025
Compliance Analyst
Smile Direct Club
12.2020 - 12.2023
Maintenance Technician
HBG Apartments
10.2019 - 02.2020
Technical Support Engineer
HP Pavilion Twin Cities
09.2018 - 12.2019
Quality Manager
Randstad
02.2016 - 12.2018
Technical Consultant
BRAG Auto
08.2013 - 03.2015
Warehouse Worker
Masterson Staffing
12.2011 - 10.2013
Certificate - Maintenance
Century College
Osha 30 Safety Certificate - Maintenance/Construction/Warehouse
Twin Cities Rise
High School Diploma -
Eastview Academy
I.T Essentials Certificate -
Century College
Emotional Intelligence Certificate -
Twin Cities Rise
Networking Certificate -
Networking I.T