Terri Snow
Waseca
Summary
Experienced CNA/TMA with a strong background in compassionate care, teamwork, and fast-paced support. Known for attention to detail, time management, and dependable service in day-to-day operations.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
TMA
Beauterre
Owatonna, MN
05.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across the night, weekend, and holiday shift.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Certified Nursing Assistant/TMA
Koda Living Community
Owatonna
2014 - 05.2017
- Monitored vital signs and reported changes in resident conditions promptly
- Assisted residents with bathing, dressing, grooming, and daily living activities
- Supported mobility, transfers, and repositioning using safe body mechanics
- Documented care activities accurately in resident records and shift notes
- Delivered compassionate personal care while preserving resident dignity and privacy
- Maintained clean, organized rooms and followed infection control procedures
- Communicated effectively with nursing staff to support coordinated resident care
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Sales Associate/Assistant Manager
Walmart
Owatonna, MN
2006 - 2010
- Assisted customers with product selection, pricing, and locating merchandise across sales floor.
- Restocked shelves and organized displays to maintain accurate, shoppable store presentation.
- Processed purchases at point-of-sale systems while handling transactions accurately and efficiently.
- Answered customer questions and resolved concerns using product knowledge and store policies.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Minnesota Dept. Of Education
Roseville, MNSkills
- Customer service
- Issue resolution
- Problem resolution
- Attention to detail
- Time management
- Prioritization techniques
- Teamwork and collaboration
- Dependability
- Flexible and adaptable
- Critical thinking
- Stress management
- Effective listening
- Positive demeanor
Certification
- First Aid/CPR Certified
Timeline
TMA
Beauterre
05.2017 - Current
Certified Nursing Assistant/TMA
Koda Living Community
2014 - 05.2017
Sales Associate/Assistant Manager
Walmart
2006 - 2010
High School Diploma -
Minnesota Dept. Of Education