Theresa Mead
Backus
Summary
Detail-oriented volunteer with a strong focus on community engagement and relationship building. Experienced in organizing events and supporting initiatives that enhance customer satisfaction and foster collaboration within diverse teams.
Overview
1
1
year of professional experience
Work History
Thrift Store Volunteer
Good News Thrift Store
Backus, MN
08.2025 - Current
- Assisted customers in locating and selecting merchandise, enhancing shopping experience.
- Organized and restocked shelves to maintain store presentation and accessibility.
- Processed donations by sorting, categorizing, and pricing items for resale.
- Collaborated with team members to implement efficient inventory management practices.
- Engaged with community members to promote store events and special sales initiatives.
- Supported fundraising efforts by facilitating donation drives and outreach programs.
- Enhanced customer satisfaction by providing friendly and efficient service at the thrift store''s checkout counter.
- Assisted shoppers in locating specific items, resulting in improved customer experiences and return visits to the store.
- Provided valuable feedback on store policies, procedures, and layout, contributing to continuous improvement efforts within the organization.
- Assisted in training new volunteers, sharing knowledge and insights gained from personal experience to facilitate their transition into the role.
- Strengthened relationships with donors through prompt acknowledgement of their contributions and expressing gratitude for their support.
- Worked closely with team members on various projects, fostering a collaborative work environment that encouraged open communication among all volunteers.
Senior Center Volunteer
Backus Senior Center
Backus, MN
08.2025 - Current
- Assisted in organizing community events to enhance social engagement among seniors.
- Provided companionship and support to seniors, fostering positive relationships and emotional well-being.
- Collaborated with staff to develop engaging activities tailored to senior interests and capabilities.
- Maintained a clean and safe environment for participants, ensuring comfort during activities.
- Developed strong relationships with local businesses and organizations that led to increased donations supporting center programs.
- Enhanced the quality of life for seniors by creating a warm, welcoming, and inclusive environment at the center.
- Assisted with meal preparation and distribution, ensuring seniors received nutritious and balanced meals.
- Mentored new volunteers by providing guidance on duties and responsibilities within the senior center setting.
- Raised awareness about the importance of senior centers by participating in community outreach programs and events.
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Collaborated with local organizations to provide food baskets to families in need.
Janitorial Worker
Pine Mountain Gospel
Backus, MN
09.2025 - 11.2025
- Maintained cleanliness and sanitation standards throughout facility.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners.
- Assisted in inventory management of cleaning supplies and materials.
- Followed safety protocols to ensure a hazard-free environment.
- Adapted cleaning methods based on varying facility requirements and schedules.
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Kept building spaces premises clean inside and outside.
- Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Hand-cleaned telephones, door knobs and remote controls.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
- Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
- Polished stainless steel fixtures and furniture details.
- Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
- Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
- Supported recycling initiatives by properly sorting waste materials into designated bins for collection.
- Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
- Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
- Promoted energy efficiency by turning off lights and equipment when not in use during routine cleaning tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported damages and hazardous conditions to management for further action.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Education
High School Diploma -
Pine River-Backus
Pine River, MNSkills
- Organizational growth
- Cleanliness
- Donation processing
- Store maintenance
- Item pricing
- Visual displays
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Friendly and outgoing
- Time management
- Attention to detail
- Multitasking and organization
- Community service
- Clear communication
- Flexible schedule
- Relationship building
- Community engagement
- Community outreach
- Volunteer recruitment
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Languages
English
Full Professional
Timeline
Janitorial Worker
Pine Mountain Gospel
09.2025 - 11.2025
Thrift Store Volunteer
Good News Thrift Store
08.2025 - Current
Senior Center Volunteer
Backus Senior Center
08.2025 - Current
High School Diploma -
Pine River-Backus