Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Miller

Watertown

Summary

Service management professional with extensive experience in overseeing complex service projects. Known for effective team collaboration and delivering results in dynamic environments. Skilled in project coordination, problem-solving, and client communication.

Professional with strong background in project management, adept at driving service initiatives and ensuring successful delivery. Expertise in overseeing complex projects, optimizing resources, and fostering team collaboration to achieve high-impact results. Known for adaptability, reliability, and effective communication, with proven ability to manage changing priorities and deliver exceptional service outcomes. Skilled in strategic planning, stakeholder engagement, and process improvement.

Overview

19
19
years of professional experience

Work History

SAS Retail Service Project Manager

SAS Retail ServicesOr
10.2018 - Current

*Lead the planning and implementation of the project, plan and schedule project timelines.

*Managing and leading teams of merchandisers, providing guidance and direction throughout the rest process.

*Maintaining clear and consisted communication with store management , vendors and other stakeholders.

*Strong problem-solving and decision making abilities.

*Building and installing shelves, counters and other structure according to approved layouts (planograms)

*Moving, arranging and stocking products on shelves to optimize their visibility and appeal.


Dairy and Frozen Manager

Market Place Foods
09.2010 - 10.2018
  • Conducted regular price audits to ensure accuracy at the point-of-sale system, updating pricing information when necessary.
  • Maintained open lines of communication with team members regarding expectations, goals, and performance feedback, fostering a positive and productive work environment.
  • Maximized storage space utilization by organizing products efficiently within the freezer units.
  • Developed strong product knowledge to stay informed of industry trends and inform customers on the benefits of different frozen items available in the department.

Meat Manager

Island Market
03.2006 - 08.2010
  • Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
  • Collaborated with store management to develop successful promotional strategies for meat department offerings.
  • Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
  • Reduced waste costs by implementing effective inventory management and rotation systems.

Education

Little Falls High School
Little Falls

Skills

  • Project scheduling
  • Creative solutions
  • Business analysis
  • Positive attitude
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Goal oriented
  • Workplace safety
  • Critical thinking
  • Team leadership
  • Trustworthy and honest

Timeline

SAS Retail Service Project Manager

SAS Retail ServicesOr
10.2018 - Current

Dairy and Frozen Manager

Market Place Foods
09.2010 - 10.2018

Meat Manager

Island Market
03.2006 - 08.2010

Little Falls High School
Thomas Miller