Thomas A. Zens
Litchfield
Summary
Accomplished Senior Vice President with a proven track record at Center National Bank, enhancing operational excellence and fostering robust customer relationships. Skilled in strategic leadership and business development, I have significantly contributed to sustainable company success. My expertise also includes branch operations management and a strong work ethic, driving continuous improvement and growth.
Overview
25
25
years of professional experience
Work History
Senior Vice President
Center National Bank
03.2014 - Current
- Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
- Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Provided excellent service throughout the entire origination process from initial inquiry to closing while maintaining compliance standards outlined in company policies and regulations.
- Maintained open lines of communication with borrowers throughout the life of the loan, addressing any concerns or issues that arose promptly and professionally.
Business Banker
Heritage Bank NA
03.2013 - 03.2014
- Provided expert guidance on business financing options, helping clients secure necessary capital for growth.
- Coordinated with various departments to ensure seamless delivery of banking services across all channels.
Business Banker/Branch Manager
Wells Fargo
11.1999 - 03.2013
- Coordinated with various departments to ensure seamless delivery of banking services across all channels.
- Led training sessions for junior bankers, fostering a culture of continuous learning and professional development.
- Fostered a positive work environment by actively participating in team meetings and sharing ideas for process improvements.
Education
Graduate Certificate - Banking
Wisconsin Graduate School of Banking
Madison, WI08-2017
Associate of Applied Science - Finance And Credit Management
Alexandria Technical College
Alexandria, MN05-1995
Skills
- Operational excellence
- Excellent time management skills
- Excellent work ethic
- Business development
- Branch operations management
- Strategic leadership
- Customer relationships
- Commercial lending
Timeline
Senior Vice President
Center National Bank
03.2014 - Current
Business Banker
Heritage Bank NA
03.2013 - 03.2014
Business Banker/Branch Manager
Wells Fargo
11.1999 - 03.2013
Graduate Certificate - Banking
Wisconsin Graduate School of Banking
Associate of Applied Science - Finance And Credit Management
Alexandria Technical College
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