TIERRA HARRISON
Hopkins
Summary
Reliable and hardworking with experience in fast-paced customer service environments. I enjoy working with people, learning new skills, and helping create a positive experience for every customer.
Overview
4
4
years of professional experience
Work History
Team Leader
Panera Bread
St. Louis Park, MN
03.2024 - Current
- Led daily front-of-house operations during high-volume shifts, helping the team stay organized and meet service goals.
- Trained new team members on food preparation and customer service standards, building confidence and consistency across the team.
- Coordinated cleaning and stocking tasks, keeping the café organized and ready for customers throughout each shift.
- Handled customer concerns professionally, helping maintain a positive dining experience.
Barista
Starbucks
Hopkins, MN
06.2025 - 08.2025
- Prepared handcrafted beverages and food orders during busy shifts, keeping service fast while maintaining quality and accuracy.
- Built positive relationships with customers through friendly, personalized service, creating a welcoming café environment.
- Worked closely with teammates to keep the store running smoothly, helping reduce wait times during peak hours.
- Restocked supplies and maintained a clean workspace, supporting food safety and efficient daily operations.
Guest Advocate
Target
St. Louis Park, MN
10.2022 - 01.2024
- Assisted guests with purchases, returns, and questions, creating a positive shopping experience.
- Processed transactions accurately while keeping checkout lines moving efficiently.
- Supported online order fulfillment and restocking, helping daily operations run smoothly.
Front of House Team Member
Chick-fil-A
St. Louis Park, MN
06.2022 - 10.2022
- Took customer orders accurately and prepared food efficiently, contributing to quick service during busy meal periods.
- Maintained a clean dining area and worked with teammates to provide consistent customer service.
Education
High School Diploma -
Hopkins Senior High School
06.2024
Skills
- Customer Service
- Food & Beverage Preparation
- Cash Handling
- POS Systems
- Teamwork
- Communication
- Time Management
- Multitasking
Timeline
Barista
Starbucks
06.2025 - 08.2025
Team Leader
Panera Bread
03.2024 - Current
Guest Advocate
Target
10.2022 - 01.2024
Front of House Team Member
Chick-fil-A
06.2022 - 10.2022
High School Diploma -
Hopkins Senior High School