Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Danzl

Cold Spring

Summary

Hardworking Manager who trains efficient and accurate teams. Committed to quality assurance and streamlining day-to-day activities for proficient work. Adept to sticking to budgets and delegating tasks with efficiency and proactivity. Committed to the hightest quality of customer service/purple promise and employee relations.

Overview

29
29
years of professional experience

Work History

P&D Manager

FedEx Ground
10.2023 - Current
  • Organized regular team meetings to review progress against goals set forth in annual strategic plans while fostering a collaborative workplace culture that encouraged open dialogue among employees at all levels within the organization.
  • Enhanced customer satisfaction rates, focusing on clear communication and timely resolution of issues.
  • Championed continuous improvement initiatives within the P&D department, encouraging employees to seek innovative solutions for addressing everyday challenges faced during operations.
  • Mentored junior team members, fostering a positive work environment that emphasized continuous learning and growth opportunities.

Sort Manager

FedEx Ground
09.2020 - 10.2023

Maintained a safe and productive dock. I Worked with Ops Managers to maintain a safe environment while meeting the companies standards in safety, scanning, miss-loads, and PH retention. Completed Gaining Grounds for all of my direct managers. Moved our QA area to help reduce damaged packages. Ensured that we completed every due trailer each and every day no later than 9:30 AM for a 9:45 AM dispatch. Worked directly with ISP to insure proper work areas were loaded into the correct trucks.

Area Manager

FedEx Ground
04.2018 - 09.2020

Assist the Sort Manager in maintaining a safe sort with timely dispatches. Monitoring productivity, scan compliance, PH attendance, gaining ground. Ensuring that every package gets attempted for delivery ever day.

Operations Coordinator

FedEx Ground
08.2014 - 04.2018

I assisted the P & D Managers with their daily tasks and duties. I help ensure all pickups and deliveries were attempted. I handle complaints from the ISP's and customer's in a timely manner with a positive attitude.

Package Handler

FedEx Ground
11.2013 - 08.2014

Loaded packages into vehicles/Trailers.

Surgical Technologist

Mayo Clinic
01.2002 - 11.2006

Assisted surgeon with performing surgery. Handed Surgeon equipment needed and ensure field sterilization.

CNA

Assumption Court
01.1996 - 01.2000

My Responsibilities were to manage 31 apartments. Take care of multiple people by ensuring their safety and well-being. Scheduling and maintaining activities, medications, meals, and personal hygiene. Reviewing vacancies and transfers that benefit both the patient and the company.

Education

Associate of Science - Surgical Technology

St. Cloud Technical College
2003

High School Diploma -

Rocori Senior High School
2000

Associate of Science - CNA/HHA

St. Cloud Technical College
1996

Skills

  • Organized
  • Communication skills
  • Problem solver
  • Time management
  • Team builder
  • Mentor

Timeline

P&D Manager

FedEx Ground
10.2023 - Current

Sort Manager

FedEx Ground
09.2020 - 10.2023

Area Manager

FedEx Ground
04.2018 - 09.2020

Operations Coordinator

FedEx Ground
08.2014 - 04.2018

Package Handler

FedEx Ground
11.2013 - 08.2014

Surgical Technologist

Mayo Clinic
01.2002 - 11.2006

CNA

Assumption Court
01.1996 - 01.2000

High School Diploma -

Rocori Senior High School

Associate of Science - CNA/HHA

St. Cloud Technical College

Associate of Science - Surgical Technology

St. Cloud Technical College
Tiffany Danzl