Summary
Overview
Work History
Skills
Timeline
Generic

Tiffany Preuss

New Hope

Summary

Hands-on, relationship-building Construction Specialist with many years of experience managing construction teams and projects. Leads highly effective teams by fostering communication between contractors, sales teams, local code officials and management. Customer-oriented project manager with expertise in residential construction. Well-versed in supervising all phases of construction, from pre-construction through final walk throughs and closeout. Solid leadership, organizational and decision-making skills focused on delivering exceptional value to the company.

Overview

15
15
years of professional experience

Work History

Install Supervisor- Windows/Doors

Champion Window and Door
09.2024 - Current

Install scheduling, customer issue control, installation quality control with on-site visits, staging jobs, buying materials for jobs, onboarding and recruiting contractors, Ordering replacement windows from damage

ICWC Crew Leader

State of Minnesota
04.2022 - 09.2022
  • Transported incarcerated adult males to work release using a state vehicle
  • Provided supervision and direction to incarcerated males as they performed assigned tasks
  • Maintained a safe and secure environment by proactively monitoring and detecting any attempts to bring or conceal contraband
  • Troubleshooted and resolved equipment shutdowns to maintain workflow
  • Maintain positive attitude and morale to mitigate issues.
  • Responsible for the overall upkeep of state vehicle including mileage checks, oil changes, repairs, and contraband checks.
  • Responsible for accurately documenting time sheets for incarcerated males and completing incident reports as required.

Window/Door Project Manager

Priority Construction Services
04.2021 - 01.2022
  • Verified inclusion of all information and pictures in files post-sale.
  • Ordered windows, doors, and materials based on provided measurements.
  • Pull permits and call in locates as needed
  • Coordinated and scheduled installation dates with homeowners and contractors.
  • Scheduled deliveries and retrieved necessary materials and dumpster to ensure completion of installations
  • Ensured effective communication between homeowners and contractors during the install process
  • Monitored job sites regularly, verifying compliance with installation guidelines and assessing cleanliness levels.
  • Conducted final walk-through of completed projects and handled inquiries
  • Updated CRM with final pictures and notes
  • Successfully closed out jobs by submitting final paperwork and receipts
  • Recruited and vetted new contractors.

Exterior Project Specialist

Lowe's Home Improvement
04.2018 - 04.2021
  • Instructed and guided team members in developing lead generation capabilities by employing appropriate questioning strategies
  • Show positive presents and maintain good relationships in store
  • Utilized self-promotion techniques to drive lead generation
  • Kept updated on all products, pricing, and procedures
  • Maintained regular contact with installers to monitor project status and offer support
  • Utilized effective questioning strategies to determine customer needs, successfully showcased product features and benefits, maximizing sales possibilities
  • Maintained accurate sales data by consistently updating CRM
  • Enhanced work efficiency through strategic organization, planning, and task prioritization.

Sales Supervisor

Best Buy
06.2010 - 04.2018
  • Maintained a positive demeanor while providing exceptional customer service.
  • Supervised teams of 11-25 sales employees across 4 departments
  • Demonstrated excellent customer service through effective coaching and training methods
  • Set and maintained reasonable expectations while ensuring open communication with employees
  • Responded to override/manager pages and provided prompt assistance in resolving any inquiries
  • Enhanced sales potential by strategically staging department displays
  • Conducted monthly performance evaluations, ensuring employees met company standards
  • Managed department budgets and developed future projections
  • Celebrated good sales practices
  • Assisted customers, restocked products, and maintained functional displays.

Skills

  • Project management
  • Verbal and written commutation skills
  • Organizational skills
  • Time management skills
  • Project scheduling and coordination
  • Purchasing and procurement
  • Permit processing
  • Quality assurance and control
  • Conflict resolution
  • Marketing skills
  • Presentations, estimating and sales skills
  • Delegating Work
  • Work Planning and Prioritization
  • Leaderships skills
  • Customer service skills

Timeline

Install Supervisor- Windows/Doors

Champion Window and Door
09.2024 - Current

ICWC Crew Leader

State of Minnesota
04.2022 - 09.2022

Window/Door Project Manager

Priority Construction Services
04.2021 - 01.2022

Exterior Project Specialist

Lowe's Home Improvement
04.2018 - 04.2021

Sales Supervisor

Best Buy
06.2010 - 04.2018
Tiffany Preuss