Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tiffany Watkins

Saint Paul

Summary

Dynamic sales associate with proven expertise at AT&T Inc, excelling in customer service and relationship building. Recognized for boosting customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and POS operations, consistently achieving sales goals while fostering a welcoming environment for clients.

Overview

11
11
years of professional experience

Work History

Sales Associate

AT&T Inc
05.2021 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Production Worker

GN Resound
12.2020 - 05.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Production Worker

Owens & Minor
11.2020 - 12.2020
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.

Assembly Line Worker

TE Conectivity
04.2016 - 12.2020
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Followed protocols to enhance protection and maintain safe work environment.

Trainer

Chuck E Cheese
11.2014 - 12.2018
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Education

High School Diploma -

Charles D Owen High
Black Mountain, NC
06-2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Sales strategies
  • POS system operation
  • Upselling
  • Professional demeanor
  • Payment processing
  • Policy and procedure adherence
  • Order processing
  • Point of sale operation
  • Negotiation tactics

Accomplishments

  • Awarded “Employee of the Month” in 2017
  • Exceeded monthly quota 4 times.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Sales Associate

AT&T Inc
05.2021 - 05.2025

Production Worker

GN Resound
12.2020 - 05.2021

Production Worker

Owens & Minor
11.2020 - 12.2020

Assembly Line Worker

TE Conectivity
04.2016 - 12.2020

Trainer

Chuck E Cheese
11.2014 - 12.2018

High School Diploma -

Charles D Owen High

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Tiffany Watkins