Tim Hagedorn
Saint Paul
Summary
Product management professional focused on customer needs and problem-solving. Expertise in identifying organizational opportunities and collaborating with cross-functional teams to implement effective solutions. Proven track record across industries such as legal, healthcare, and education, utilizing agile/scrum frameworks to enhance development processes and deliver customer value. Strong skills in stakeholder communication and team collaboration, driving successful product outcomes in fast-paced environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Principal Product Manager
Surescripts L.L.C.
Minneapolis
01.2020 - Current
- Responsible for managing agile teams, establishing technical direction, and leading release planning;
- Work closely with software engineers and subject matter experts;
- Create stories;
- Provide functional expertise;
- Ensure the development of key e-prescribing products;
- Opportunity to implement early Artificial Intelligence tools to support Fraud and Anomaly Detection on the network.
Senior Product Owner
PointClickCare
Bloomington
05.2018 - 08.2020
- Spearheaded the development of key tools and processes to streamline operations for Home Health Agencies;
- Transitioned from Medicare 'Prospective Payment Systems' (PPS) to the 'Patient Driven Grouping Model' (PDGM) reimbursement model;
- Automated Physician Order Fax delivery;
- Enhanced financial reporting tools for Month End Close.
Business Analyst
FastBridge Learning
Minneapolis
06.2017 - 05.2018
- Created business requirements, JIRA stories, and prioritization of enhancements for an e-learning platform catering to K-12 educational institutions;
- Collaborated with cross-functional teams;
- Ensured the successful implementation of new features and improvements to enhance the platform's functionality and user experience.
Product Manager
Merrill Corporation (now DataSite)
Saint Paul
09.2015 - 06.2017
- Accountable for a 150M+ mergers and acquisitions SaaS platform;
- Led team in performing client and product discovery to identify key features, optimizations, and enhancements to drive revenue growth and retain clients;
- Managed and supervised a team of product owners to deliver prioritized initiatives for the platform.
APS Manager
Fish & Richardson
Minneapolis
03.2015 - 09.2015
- Tracking of all incoming and outgoing correspondence and filings for the USPTO;
- Managed a team of business analysts to support and maintain the software and database infrastructure.
Senior Business Analyst
CPA Global
Minneapolis
10.2013 - 03.2015
- Requirements gathering, user stories, and eliciting client feedback to drive the development of new features and enhancements;
- Played a key role in facilitating the transition to agile development practices and software migration to support agile development, ensuring efficient and effective project delivery.
Reference Attorney Manager
Thomson Reuters
Eagan
04.2012 - 10.2013
- Led a team of licensed attorneys in providing legal research support to law firms nationwide;
- Helped ensure responsive online legal research support to customers for transactional, regulatory, and litigation matters.
Product Manager
Verifications, Inc.
Minnetonka
04.2011 - 04.2012
- Led the product management direction for employee screening and onboarding software;
- Worked closely with the development team to gather competitive intelligence, drive development strategies, and inform market position;
- Facilitated lean agile development initiatives and wrote user stories and acceptance criteria to ensure successful product launches.
Product Development Manager, Product Manager, Account Manager, Reference Attorney (multiple roles)
Thomson Reuters
Eagan
04.2000 - 04.2011
- Led product management and development for legal and regulatory compliance software systems;
- Managed law school courseware software for online legal education in U.S. law schools;
- Oversaw small law firm accounts in California and Arizona territories;
- Supported attorney research needs through a call center with flagship legal research software.
Education
Juris Doctor -
University of Maryland Francis King Carey School of Law
Baltimore01.1998
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis, MN01.1993
Skills
- Agile methodologies
- Product strategy
- Data analysis
- User experience design
- Artificial intelligence applications
- Stakeholder management
Certification
- Attorney, MN, 0285832
- Certified Scrum Product Owner (CSPO), Scrum Alliance, 001715966
Affiliations
- Volunteer attorney, Advocates for Human Rights
- Avid bicyclist and outdoor enthusiast
Timeline
Principal Product Manager
Surescripts L.L.C.
01.2020 - Current
Senior Product Owner
PointClickCare
05.2018 - 08.2020
Business Analyst
FastBridge Learning
06.2017 - 05.2018
Product Manager
Merrill Corporation (now DataSite)
09.2015 - 06.2017
APS Manager
Fish & Richardson
03.2015 - 09.2015
Senior Business Analyst
CPA Global
10.2013 - 03.2015
Reference Attorney Manager
Thomson Reuters
04.2012 - 10.2013
Product Manager
Verifications, Inc.
04.2011 - 04.2012
Product Development Manager, Product Manager, Account Manager, Reference Attorney (multiple roles)
Thomson Reuters
04.2000 - 04.2011
Juris Doctor -
University of Maryland Francis King Carey School of Law
Bachelor of Arts - Psychology
University of Minnesota
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