THOMAS LENK
Cambridge
Summary
Versatile operations and field professional with 15+ years of experience spanning property inspection, facilities management, branch operations, and relationship-driven sales. Known for sound judgment, technical competence, and ethical decision-making. Brings a rare ability to bridge hands-on work with leadership, client communication, and operational accountability across residential, commercial, and senior-care environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner & Lead Home Inspector
Inspect It Report It L.L.C.
Cambridge, MN
10.2025 - Current
- Conduct comprehensive residential home inspections evaluating structure, roofing, electrical, plumbing, HVAC, interiors, and safety systems.
- Produce clear, photo-documented inspection reports translating technical findings into practical guidance for buyers and homeowners.
- Operate with a client-first, ethics-driven approach emphasizing education, transparency, and long-term risk awareness.
- Communicate findings with buyers, real estate professionals, and contractors to support informed decision-making.
- Manage scheduling, reporting standards, client communication, and overall service quality.
Residential Account Manager
Shaw/Stewart Lumber Co.
08.2025 - Current
- Manage contractor and builder accounts, serving as a primary contact for product selection and job coordination.
- Apply technical product knowledge to support residential construction needs.
- Strengthen long-term customer relationships through reliability and responsiveness.
- Coordinate internally to resolve issues and meet project timelines.
Assistant Branch Manager
FleetPride
Roseville, MN
08.2023 - 07.2025
- Supported daily branch operations, staff supervision, and workflow management.
- Led teams focused on technical support, parts reliability, and service coordination.
- Assisted with operational decision-making and performance accountability.
- Improved efficiency through coaching and collaborative problem-solving.
Director of Environmental Services
Walker Methodist
Cambridge, MN
09.2017 - 08.2021
- Directed maintenance and environmental services within a senior living community.
- Oversaw preventive maintenance programs, safety readiness, and repair response.
- Supervised staff training, evaluations, and compliance standards.
- Balanced operational efficiency with resident safety and comfort.
Director of Environmental Services
Health & Rehab of New Brighton
02.2015 - 01.2017
- Managed maintenance and environmental services operations in a healthcare setting.
- Implemented preventive maintenance schedules and coordinated repairs.
- Led staff training, performance management, and daily operations.
Outside Sales Representative
Inland Truck Parts Company
12.2006 - 04.2014
- Managed long-term outside sales territory serving fleet and service customers.
- Built customer trust through dependability and product knowledge.
- Coordinated parts solutions and service support.
Education
Associate of Applied Science (A.A.S.) - Automobile/Automotive Mechanics Technology
Crowder College
01.2001
Skills
- Property & Systems Evaluation
- Residential & Facility Environments
- Preventive Maintenance Programs & Asset Reliability
- Operational Leadership & Team Supervision
- Client, Contractor & Stakeholder Communication
- Risk Awareness, Documentation & Reporting
- Sales, Account Management & Relationship Development
- Workflow Coordination & Problem Resolution
- Training, Coaching & Performance Improvement
Certification
- Certified Residential Home Inspector (CRHI) — International Association of Certified Home Inspectors (InterNACHI), Issued Oct 2025 (Credential ID: NACHI25102118)
- Boiler Operator, Low Pressure — State of Minnesota, Issued Mar 2017
Timeline
Owner & Lead Home Inspector
Inspect It Report It L.L.C.
10.2025 - Current
Residential Account Manager
Shaw/Stewart Lumber Co.
08.2025 - Current
Assistant Branch Manager
FleetPride
08.2023 - 07.2025
Director of Environmental Services
Walker Methodist
09.2017 - 08.2021
Director of Environmental Services
Health & Rehab of New Brighton
02.2015 - 01.2017
Outside Sales Representative
Inland Truck Parts Company
12.2006 - 04.2014
Associate of Applied Science (A.A.S.) - Automobile/Automotive Mechanics Technology
Crowder College