Tommy Dao
Shakopee
Summary
Versatile leader with proven expertise in staff training and development from Chili's Bar and Grill, and high amounts discipline from the Marine Corps. Excelled in budgeting and coaching, enhancing team performance and customer satisfaction. Achieved significant improvements in service efficiency and operational readiness through innovative management and meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Manager on Duty
Chilis Bar and Grill
08.2023 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
USMC
DoD
08.2019 - 08.2023
- Carried out daily biological decontamination at critical military facilities using a specialized mobile hydraulic dispensing unit
- Leading small units to carry out preventative maintenance and inventory of highly expensive military gear and components crucial for mission readiness
- Planing and conducting rigorous training exercises for squads under the unit to maintain good order, discipline, and readiness in Marines
- Coach Marines fundamentals of Marksmanship alongside other coaches
- Follow food and sanitation guide lines to ensure safe handling of food to fuel Marines
Education
High School Diploma -
Shakopee High School
Shakopee, MN07-2019
Skills
- Budgeting expertise
- Scheduling proficiency
- Staff training and development
- Sales and marketing
- Coaching and mentoring
- Financial management
- Workflow management
- Inventory control
- Customer service
- Attention to detail
Hobbies
- Going to the gym
- Working on Cars
- Rock Climbing
- Hunting
- Cooking and Baking
- Playing Video games
Timeline
Manager on Duty
Chilis Bar and Grill
08.2023 - Current
USMC
DoD
08.2019 - 08.2023
High School Diploma -
Shakopee High School
Similar Profiles
Aryel LuckyAryel Lucky
Server at Chilis Bar and GrillServer at Chilis Bar and Grill
Briana DilgerBriana Dilger
Server at Chilis Bar and GrillServer at Chilis Bar and Grill
John VeintimillaJohn Veintimilla
Line Cook Trainer at Chilis Bar and GrillLine Cook Trainer at Chilis Bar and Grill