Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Heyer

Waterville

Summary

Dynamic sales associate with a proven track record at Velishek Auto Sales, excelling in customer service and relationship building. Skilled in upselling and inventory tracking, I consistently enhanced customer satisfaction and drove repeat business. My adaptability and teamwork fostered a collaborative environment, ensuring efficient operations and successful promotional strategies.

Overview

10
10
years of professional experience

Work History

Sales Associate

Velishek Auto Sales
04.2018 - Current
  • Assisted customers in selecting vehicles, ensuring alignment with their needs and preferences.
  • Processed sales transactions accurately, maintaining a high level of customer satisfaction.
  • Collaborated with sales team to develop promotional strategies, increasing foot traffic to the dealership.
  • Maintained product knowledge on vehicle features and financing options to provide informed recommendations.
  • Conducted follow-up communications with customers post-purchase to nurture relationships and encourage referrals.
  • Participated in inventory management, ensuring accurate stock levels for efficient sales operations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Lot Kid

Velishek Auto Sales
04.2018 - 04.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Detailer

Velishek Auto Sales
04.2018 - 04.2022
  • Conducted detailed inspections of vehicles to ensure quality standards were met.
  • Prepared cars for sale by cleaning, polishing, and performing minor repairs.
  • Utilized detailing tools and equipment to achieve optimal results in vehicle presentation.
  • Collaborated with sales team to understand customer preferences and tailor detailing services accordingly.

Landscape Worker

Landscape Dreams
04.2016 - 04.2018
  • Operated landscaping tools to maintain outdoor spaces, ensuring adherence to safety protocols.
  • Assisted in planting and maintaining plants, trees, and shrubs to enhance aesthetic appeal.
  • Collaborated with team members to execute landscape designs according to client specifications.
  • Executed routine maintenance tasks such as mowing, trimming, and edging for optimal property upkeep.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.

Education

High School Diploma -

New Prague High School
New Prague, MN

No Degree -

Dakota County Technical College
Rosemount, MN

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Relationship building
  • Flexible schedule
  • Store opening and closing
  • Customer needs assessment
  • Meeting deadlines
  • Upselling
  • Cleaning techniques
  • Inventory tracking
  • Negotiation tactics

Timeline

Sales Associate

Velishek Auto Sales
04.2018 - Current

Lot Kid

Velishek Auto Sales
04.2018 - 04.2022

Detailer

Velishek Auto Sales
04.2018 - 04.2022

Landscape Worker

Landscape Dreams
04.2016 - 04.2018

High School Diploma -

New Prague High School

No Degree -

Dakota County Technical College
Thomas Heyer