Thomas Heyer
Waterville
Summary
Dynamic sales associate with a proven track record at Velishek Auto Sales, excelling in customer service and relationship building. Skilled in upselling and inventory tracking, I consistently enhanced customer satisfaction and drove repeat business. My adaptability and teamwork fostered a collaborative environment, ensuring efficient operations and successful promotional strategies.
Overview
10
10
years of professional experience
Work History
Sales Associate
Velishek Auto Sales
04.2018 - Current
- Assisted customers in selecting vehicles, ensuring alignment with their needs and preferences.
- Processed sales transactions accurately, maintaining a high level of customer satisfaction.
- Collaborated with sales team to develop promotional strategies, increasing foot traffic to the dealership.
- Maintained product knowledge on vehicle features and financing options to provide informed recommendations.
- Conducted follow-up communications with customers post-purchase to nurture relationships and encourage referrals.
- Participated in inventory management, ensuring accurate stock levels for efficient sales operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Lot Kid
Velishek Auto Sales
04.2018 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Detailer
Velishek Auto Sales
04.2018 - 04.2022
- Conducted detailed inspections of vehicles to ensure quality standards were met.
- Prepared cars for sale by cleaning, polishing, and performing minor repairs.
- Utilized detailing tools and equipment to achieve optimal results in vehicle presentation.
- Collaborated with sales team to understand customer preferences and tailor detailing services accordingly.
Landscape Worker
Landscape Dreams
04.2016 - 04.2018
- Operated landscaping tools to maintain outdoor spaces, ensuring adherence to safety protocols.
- Assisted in planting and maintaining plants, trees, and shrubs to enhance aesthetic appeal.
- Collaborated with team members to execute landscape designs according to client specifications.
- Executed routine maintenance tasks such as mowing, trimming, and edging for optimal property upkeep.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
Education
High School Diploma -
New Prague High School
New Prague, MNNo Degree -
Dakota County Technical College
Rosemount, MNSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Relationship building
- Flexible schedule
- Store opening and closing
- Customer needs assessment
- Meeting deadlines
- Upselling
- Cleaning techniques
- Inventory tracking
- Negotiation tactics
Timeline
Sales Associate
Velishek Auto Sales
04.2018 - Current
Lot Kid
Velishek Auto Sales
04.2018 - 04.2022
Detailer
Velishek Auto Sales
04.2018 - 04.2022
Landscape Worker
Landscape Dreams
04.2016 - 04.2018
High School Diploma -
New Prague High School
No Degree -
Dakota County Technical College