LA Fitness
- Greeted and processed over 500+ daily members and guests with a friendly, professional demeanor.
- Resolved member issues promptly at a high-volume check-in desk, improving overall member satisfaction scores by 25%
- Performed routine facility walk-throughs to ensure gym equipment safety, cleanliness, and proper sanitation standards across the floor
- Completed detailed shift checklists and communicated maintenance issues to the incoming team for seamless transitions.