Tory Fitzgerald
Saint Paul
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner-operator.
Fitz handyman
Saint Paul
04.2022 - Current
- Managed daily operations for a handyman service, ensuring efficient workflow.
- Coordinated scheduling and dispatching of service requests to skilled technicians.
- Trained and mentored new team members on service protocols and customer interaction.
- Oversaw inventory management, ensuring tools and supplies were well-stocked.
- Developed customer relationships through effective communication and problem-solving skills.
- Implemented safety procedures to maintain a secure work environment for staff.
- Conducted quality checks on completed projects to ensure client satisfaction standards were met.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Negotiated contracts with clients for products or services rendered by the company.
- Managed residential construction projects from planning to completion.
- Coordinated subcontractors and vendors to ensure timely project execution.
- Oversaw compliance with building codes and safety regulations on-site.
- Communicated effectively with clients to address concerns and updates.
- Completed indoor and outdoor residential and commercial construction projects.
- Extensively trained in plumbing, carpentry, painting, plastering, machine servicing and installation.
- Managed material ordering, delivery, and storage processes.
- Created estimates, budgets, and timelines to ensure successful completion of project goals.
- Organized on-site personnel resources such as laborers and equipment operators.
- Incorporated client feedback to help construction crew and subcontractors execute change orders.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Cleaned or prepared construction sites to eliminate hazards.
- Gained independent working skills and guided and mentored less experienced team members.
- Loaded or unloaded building materials to distribute machinery or tools.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Assisted with diverse construction challenges to help team and customer.
- Measured, marked or recorded openings or distances to construction layout areas.
Apartment Maintenance Technician
Aeon
Minneapolis
05.2020 - 04.2022
- Conducted routine inspections of apartments and common areas for maintenance needs.
- Responded promptly to resident maintenance requests and service orders.
- Performed plumbing repairs, including fixing leaks and unclogging drains.
- Assisted in maintaining HVAC systems to ensure optimal performance.
- Coordinated with vendors for specialized repairs and maintenance services.
- Ensured compliance with safety regulations during all maintenance tasks.
- Trained new technicians on proper maintenance procedures and safety protocols.
- Documented maintenance activities and completed work order reports accurately.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
- Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
- Responded quickly to emergency repair requests from tenants or landlords.
- Inspected apartments for safety hazards and took corrective action when needed.
- Maintained records of all maintenance activities to ensure accountability.
- Installed new appliances in apartments upon request from tenants or landlords.
- Coordinated with building owners regarding tenant requests for maintenance services.
- Replaced light bulbs and ceiling fans as requested by tenants or landlords.
- Cleaned air ducts and replaced filters as necessary to maintain optimal air quality levels throughout the building complex.
- Installed smoke detectors in each unit per landlord instructions.
- Monitored pest control efforts within the building complex to prevent infestations from occurring.
- Assisted with snow removal operations during winter months to ensure safe walkways around the property.
- Checked water pressure levels regularly to ensure proper operation of faucets and toilets in each unit.
- Resolved tenant complaints promptly and professionally.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
Apartment Maintenance Technician
Tycon companies
Minneapolis
06.2014 - 05.2019
- Conducted routine inspections of apartments and common areas for maintenance needs.
- Responded promptly to resident maintenance requests and service orders.
- Performed plumbing repairs, including fixing leaks and unclogging drains.
- Assisted in maintaining HVAC systems to ensure optimal performance.
- Coordinated with vendors for specialized repairs and maintenance services.
- Ensured compliance with safety regulations during all maintenance tasks.
- Documented maintenance activities and completed work order reports accurately.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
- Assisted with the installation of locks and security systems in the apartments.
- Responded quickly to emergency repair requests from tenants or landlords.
- Inspected apartments for safety hazards and took corrective action when needed.
- Maintained records of all maintenance activities to ensure accountability.
- Installed new appliances in apartments upon request from tenants or landlords.
- Coordinated with building owners regarding tenant requests for maintenance services.
- Replaced light bulbs and ceiling fans as requested by tenants or landlords.
- Installed smoke detectors in each unit per landlord instructions.
- Adjusted boilers according to seasonal needs for optimal temperature control within each unit.
- Checked water pressure levels regularly to ensure proper operation of faucets and toilets in each unit.
- Resolved tenant complaints promptly and professionally.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Completed basic carpentry tasks and installed shelves, and closet rods to meet customer needs.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Aligned and balanced new equipment after installation.
Education
Como Park
Saint Paul, MNSkills
- Plumbing repairs
- HVAC maintenance
- Electrical troubleshooting
- Carpentry work
- Equipment installation
- Vendor coordination
- Customer relationship management
- Inventory management
- Quality assurance
- Time management
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
- Safety compliance
- general cleaning
- lock and key services
- Pool maintenance
- HVAC troubleshooting
- Building codes
- Lighting systems
- Work order management
- Electrical repairs
- Plumbing maintenance
- Window and door repair
- Plumbing system maintenance
- Furniture assembly
- Painting
- Fixture installation
- Equipment operation
- Masonry work
- Appliance maintenance
- Painting expertise
- Drywall repair
- Building upkeep
- Operational systems
- Carpentry
- Plumbing repair
- Lighting maintenance
- Plumbing
- Fixtures
- Minor repairs
- Boiler maintenance
- Preventative maintenance
- Vendor engagement
- Tile setting
- Cleaning
- Electrical systems
Certification
- Special boiler operator license
Timeline
Owner-operator.
Fitz handyman
04.2022 - Current
Apartment Maintenance Technician
Aeon
05.2020 - 04.2022
Apartment Maintenance Technician
Tycon companies
06.2014 - 05.2019
Como Park