Toua Vang
St. Paul
Summary
Dynamic kitchen manager with a proven track record at Zen Box Izakaya, excelling in inventory control and staff training. Leveraged compassionate care and behavioral management to enhance team collaboration and operational efficiency, achieving compliance with health standards and reducing food waste by 20%. Committed to fostering an inclusive and high-quality dining experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PCA
Cross Cultural Home CCHCI
03.2025 - Current
- Assisted clients with daily living activities to enhance quality of life.
- Facilitated communication between clients, families, and healthcare providers for effective support.
- Maintained clean and safe environment to promote patient safety and comfort.
Kitchen Manager
Zen Box Izakaya
03.2017 - 11.2025
- Managed kitchen activities to maintain compliance with health regulations and uphold safety standards.
- Directed inventory control initiatives to streamline supply chain operations and achieve cost savings.
- Created and delivered targeted training initiatives for kitchen personnel aimed at improving operational efficiency.
- Refined menu preparation workflows to accelerate service delivery and maintain high standards of food quality.
- Developed and managed staff schedules to ensure maximum efficiency during high-demand periods.
- Developed and executed strategies aimed at reducing food waste, enhancing portion control practices.
- Coordinated efforts with front-of-house personnel to enhance customer experience during high-traffic periods.
- Upheld health department standards by maintaining a clean and safe work environment to promote employee well-being.
- Coordinated food and beverage delivery schedules to ensure compliance with budgetary constraints and cost management.
- Verified food quality and temperature to maintain high standards of safety and customer satisfaction.
- Facilitated mentorship and training for new team members to enhance teamwork and collaboration among kitchen staff.
- Monitored inventory levels and established proper food storage protocols to enhance sustainability efforts.
- Performed routine evaluations of refrigeration units to maintain proper labeling of food storage containers and uphold cleanliness protocols.
- Achieved and surpassed local health department inspection criteria by diligently following safety protocols and maintaining comprehensive records.
- Oversaw delegation of food preparation tasks to cooks to maintain consistency in meal production.
- Cultivated an inclusive work environment through active staff engagement, encouragement of transparent communication, and advocacy for continuous professional growth.
- Established and nurtured partnerships with suppliers to ensure acquisition of premium ingredients at competitive prices.
- Evaluated prices of ingredients to ensure effective expense control.
- Established and maintained strong vendor relationships to secure consistent delivery of premium ingredients at competitive rates.
- Facilitated teamwork and communication among chefs, line cooks, prep cooks, dishwashers, and support staff to enhance operational efficiency.
Sales Floor Associate Cashier
Target
11.2015 - 03.2017
- Provided expert assistance in product selection and inquiries, improving customer engagement during shopping.
- Maintained accuracy in cash register operations while efficiently processing transactions to support positive customer experiences.
- Executed effective merchandising strategies by restocking products and arranging displays to optimize customer engagement.
- Executed routine inventory assessments and communicated discrepancies to ensure optimal stock levels.
- Achieved high customer satisfaction by streamlining purchase processes. Enhanced shopping experiences through effective item location assistance. Increased customer loyalty by promoting and enrolling clients in reward programs.
Education
Associate of Arts - Culinary Art
Saint Paul College
Saint Paul, MN06.2017
Skills
- Behavioral management
- Emotional support
- Compassionate care
- Family support
Certification
Food Safe Certificate
Languages
Hmong
Native or Bilingual
Timeline
PCA
Cross Cultural Home CCHCI
03.2025 - Current
Kitchen Manager
Zen Box Izakaya
03.2017 - 11.2025
Sales Floor Associate Cashier
Target
11.2015 - 03.2017
Associate of Arts - Culinary Art
Saint Paul College