Dynamic and adaptable professional with a proven track record at Allina Health Coon Rapids Clinic, excelling in patient interaction and mastering the Epic program. Recognized for exceptional communication skills and problem-solving abilities, evidenced by multiple Care On The Spot Awards. Skilled in teamwork and adept at enhancing customer satisfaction across diverse roles.
While working at Allina Health Coon Rapids Clinic I have learned a variety of things. One big thing that is very important to learn is the program Epic, this is something that you use everyday. This software allows you to check people in, create telephone encounters, assists you with reschedules, helps you complete refills and MyCharts, along with many more. Day to day I am interacting with patients helping them with a smooth transition in the clinic that starts with checking in and then may end with scheduling. There is also a great amount of side work that is done throughout the day. This has all helped me build great communication skills. A couple achievements that I have been honored to be granted would be the Care On The Spot Awards. These both have come from my peers/leaders that I am surrounded with.
This summer of 2024 I had the opportunity to live in San Antonio, TX and care for my cousins. I made all meals, brought them to their sporting events, and played with them throughout the day. Along with this opportunity I have also had many other nanny/babysitting opportunities.
While working at Starbucks I was able make many different drinks such as coffee, refreshers, blended drinks and teas. I also was able to help assist customers at the point of sale and engage with my coworkers throughout our shift together.
I had the opportunity to work at a nutrition shop serving healthy shakes and teas to customers at two different locations in the metro area. I made customer connections as I was making their drinks as well as checking them out at the point of sale.
During my time working at American Eagle I was able to help customers in many different ways. I was in the fitting rooms, checking them out at the point of sale, helping them find specific items and sizes and answering phone calls with whom who had questions on the other end of the line. It was a great way for me to connect and engage with customers.