Tracy Koivisto

Guest services

Check in/Check out

Coordinated daily operations to enhance office efficiency and improve workflow.

Invoicing/Payments

Groundskeeping

Boat Rentals

Cabin Cleaning

Oversight of the Spa Daily Operations

Management of reservation schedule

Coordination of Staff/Therapists

Upkeep of the Spa: laundry, office, therapy rooms, kitchen

Management of retail staff and daily duties

Guest coordination and service

Ordering of supplies: cleaning, office supplies, inventory

Arrangement of Boutique space: clothing and goods inventory

Social Media

Management of staff day to day scheduling

Operation point of sale system

Manager meetings

• Facilitating learning environment for adult learning program at CSCH. Administrative duties, instruction, organization of learning platform, Canvas, in person and online learning applying Clinical Herbalism knowledge.

• Grower of medicinal plants, harvesting, packaging processing. Providing high integrity plant medicine for our local community and apothecaries.

• Provided customer service, management of departments, applied skills as a clinical herbalist to serve guests from our community, taught courses related to herbal medicine, teaching, sales and retail, shipping, and day to day duties.

• Provided 1:1 clinical support at independent offices as well as under supervision and cooperation of a holistic physician. Formulated remedies for clients tailored to their individual needs. Taught several courses related to herbal medicine, plant connection, astrology, plant walks, medicine making, ethical harvesting, food as medicine, and digestive health.